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Resident Services Manager at Archstone Apartments

Please give us a one liner to describe this review.

"It was a pleasure to work for Archstone and I enjoyed the experience, people, and company."

What do you like about working at Archstone Apartments?

"The employees are hardworking, dedicated individuals who take pride in themselves and their work. The organization offers many great training programs to all levels of employees. They empower the employees to make decisions that benefit the customer."

Do you have any tips for others interviewing with this company?

"Know that this company lives to serve their customers and many times your efforts, while appreciated, will go unnoticed by the customers. You should not consider a position with this organization if are looking to be the hero, it truly is a team organization."

What don't you like about working at Archstone Apartments?

"Not being able to please all the customers all the time. The company did not allow a bigger maintenance budget, therefore preventing the maintenance team to correctly and efficiently provide the best service to the customers."

What suggestions do you have for management?

"Take the time to assess the real needs of the staff on the frontlines and the needs of the customers. This would only improve an already successful organization."

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