Rensselaer Polytechnic Institute Employee Reviews for Desktop Support Analyst

What do you like about working at Rensselaer Polytechnic Institute?

"The staff I work with are very dedicated despite great adversity and little respect received from the administration and members of the faculty. Being able to pursue my interests, research new technology/methods, experiment without concern for failure, health benefits."

What don't you like about working at Rensselaer Polytechnic Institute?

"Top heavy and counter-productive bureaucracy often makes it near impossible to get work done. No pay raises or opportunities for promotion. Salary well below industry/geographic average for my title and experience. Being looked down upon and treated like a second class citizen, because I'm not faculty or possess a doctorate. RPI is very slow to change anything for the better. Most who work there have had every drop of enthusiasm they ever had for their jobs beaten out of them by the administration and are now just biding their time until retirement."

What suggestions do you have for management?

"Take care of your employees and they will take care of you. See to the their needs at home and on the job, pro-actively seek their advice on ways to make things better, treat them with respect, and they will be loyal, happy, and productive."