"I have been working for Rackspace since 2016. Rackspace invests in growing its talent and helps offer a lot of training to enhance our skillset. Management listens to pain points and does what it can within its abilities to resolve them. We have a lot of great people to work with and who want our customers to have a great experience."
"Excellent position to have!"
"Rackspace is a great place to start your career. Great culture, knowledgeable co-workers, clear path to promotion. They sponsor your training and encourage you to pursue your interest. In other words, inter-department movement is not discouraged."
"It's a good company with nice work culture."
"I worked for sales and channel at Rackspace during a state of transition for the company. They had an outgoing CEO and incoming executives marketing, sales, and channel. If you are new to technology and don't mind a call-center environment, Rackspace is an excellent place to start based upon their in-house training. If you come from industry, you have to navigate the dynamics between veteran rackers and newly installed corporate execs. Great company, and great culture."
"Recent changes have made Rackspace a worse place to work. The COO is terrible and bringing down the company. Middle management is completely self serving and only cares about themselves."
"I have been working with Rackspace since Jan 2013. It is a very good company to work with."
"Rackspace has outstanding corporate culture. In 3 words: everybody helps everybody. Working in such an environment your achievements are substantially higher than in any other corporate environment.Unfortunately, people who created such a great company left it (CEO, Chief Strategist, etc.) and everything is going down the hill. Top executives do not have any strategy, everybody gets lost and works to achieve current quarter sales numbers. In 4 words: end of great story."
"I've worked here for the past two and a half years, and I feel this is an excellent place to work. The work is very challenging and a great place to learn new things. The culture is amazing and all the co workers behave as a family."
"While Rackspace is a good company its environment takes some getting used to. There is little process and procedure, most work is done on the fly. If you are used to a formal environment this is not the company for you."
"The fanatical chant of Rackspace has died down to a subtle mumble under the breath of profit driven focus. Rackspace no longer backs its fanatical promise. The company is struggling to keep up with new technologies that customers and businesses need. They are turning their support floors into understaffed and over stressed call centers. They no longer care about the employees, they only fear the person above them. The management has no idea what it is doing and only cares about themselves."
"Its an alright place. Way too much of the buddy system going on."
"I loved it. Culture was good, smart and knowledgeable co-workers. Able to wear what you like to work, always food present and just never a dull moment. Moving up seem to be a challenge at times because it is based on who you know. Salary is decent because they pay you based on knowledge and cost of living in San Antonio."
"Working at Rackspace since August 2012. It's been a good ride since then."
"Excellent company to work for, great environment. Pay is below average though, even by Austin/San Antonio standards. Takes some time to get into the swing of things, but they have really good benefits and a superior work environment with a great culture. I would definitely recommend working at Rackspace as long as compensation isn't your number one priority."
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