A QA specialist ensures production quality in a company. QA specialists ensure compliance with various kinds of norms and regulations, which can be either industry standards or guidelines specified by the company. QA specialists can work in food production plants, factories, call centers and many other kinds of businesses.
Skill Sets: A QA specialist will need good critical thinking and analytical skills, to interpret quality standards and apply them to the situation at hand. They also need to be observant, watching for any possible deviations from established quality standards.
Education: The education required will vary greatly depending on the type of facility the QA specialist works in. Some jobs require only a high school diploma and some industry experience, while others may need a trade school diploma, certificate or bachelor's degree.
Career Path: To become a QA specialist, one needs to build their observation skills to notice any flaws or problems with a product or service. Pursue education that is relevant to the type of industry you want to work in. It may also be good to gain some production experience in your industry. For example, many QA specialists in contact centers were previously agents who took calls from customers.
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