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39 Product Support Specialist Reviews

Product Support Specialists give their job an average rating of 3.9 out of 5.0. The Product Support Specialists happiest with their jobs are employed by Sabre with an average rating of 0.0 while the Product Support Specialists least happy with their jobs work for MediaMind with an average rating of 1.5.

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Product Support Specialist at Spectrum
in Charlotte, NC

"Training is great. I can't get down and dirty in a CLI but this department basically supports issues prior to reaching the NOC or engineering so it's understood."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Product Support Specialist at Zebra Technologies
in Providence, RI

"In my position I was able to learn about the company's product lines in my area. I was not however able to become an expert in the area that I needed to move into another position due to job duties."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Product Support Specialist at Autodesk
in Lake Oswego, OR

"Providing technical support has been the most rewarding job I have had. I love the fact that I get to utilize my innate apptitude for troubleshooting, the company highly regards intellect and tenacity. Overall I feel that it satisfies my need to work on puzzles, I love a good challenge and the immense satisfaction of finding a solution to a problem."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Product Support Specialist at ZoomInfo
in Waltham, MA

"I love to be the problem solver. If I am not able to solve the customer issues, I would like to take it to the next level and find resources to resolve their issues. I get a lot of satisfaction when I am able to help my customers.I do not like when I am not able to help the customers right away due to technical and time constraints."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Product Support Specialist at Sabre
in Southlake, TX

"Have been in the customer service field for 15 years and enjoy helping people out. Only downside to this profession is not having the power or ability to solve more complicated issues that deal with software fixes (development side)."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Product Support Specialist at Kelley Blue Book
in Irvine, CA

"The work I did as a Product Support Specialist was both challenging and rewarding. I gained much of my experience with MS Excel while working as a PSS. The bulk of duties for the position were micromanaged and too many unnecessary procedures made the daily, even simple work more complex; my direct supervisor often complained about inefficiency and long turnaround times that were a direct result of his constant improvements."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Product Support Specialist at Associated Press
in New York City, NY

Please give us a one liner to describe this review.

"Great company, lousy department (Customer Service)"

What do you like about working at Associated Press?

"The reputation of the Associated Press as an unbiased source of news."

Do you have any tips for others interviewing with this company?

"Don't work for the Customer Service department: 2/3 of the people who leave are fired!"

What don't you like about working at Associated Press?

"The technologies they use to move news stories is just now leaning into the 21st century."

What suggestions do you have for management?

"Stop thinking like it's 1960. You have competition now and they're kicking your butt."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Product Support Specialist at MediaMind
in Austin, TX

Please give us a one liner to describe this review.

"Terrible and Stressful"

What do you like about working at MediaMind?

"The office I work in is friendly and cozy. Everyone is friendly and you're able to think."

Do you have any tips for others interviewing with this company?

"Don't. The company is currently reviewing itself and the CEO took a highly profitable company and purchased a horrible company that has done nothing but reduced the stock value and bleeding the company dry."

What don't you like about working at MediaMind?

"My supervisor offers no solutions to handle department issues. They tend to ask other mangers/directors in other departments for in site to run the department instead of asking their more experienced subordinates."

What suggestions do you have for management?

"They have changed the rules to focus on numbers and productivity. Whereas they should be focusing on client service. Agency side is absolutely a joke."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Product Support Specialist at Fujifilm
in Indianapolis, IN

Please give us a one liner to describe this review.

"Positive work environment, caring people"

What do you like about working at Fujifilm?

"Good People, relaxed environment, and understanding management. Local management very good, corporate management needs work."

Do you have any tips for others interviewing with this company?

"Be yourself, tell the truth, enjoy your time at the interview. No one is trying to trick you."

What don't you like about working at Fujifilm?

"Leadership Vision Lacking, corporate management does not define a clear course."

What suggestions do you have for management?

"Understand the business better, look and listen to people that have been doing this a long time,"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Product Support Specialist at ExakTime Innovations
in Agoura Hills, CA

What do you like about working at ExakTime Innovations?

"as an employee, it is greatly appreciated to be treated as a person first, and then, as an worker"

Do you have any tips for others interviewing with this company?

"I would highly suggest them: be yourself, answer the questions in a precise and honest manner"

What don't you like about working at ExakTime Innovations?

"There is not a single thing I dislike about Exaktime Inc"

What suggestions do you have for management?

"I have suggested to them a couple of times to explore different market to expand our product"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Product Support Specialist at Fujifilm
in Indianapolis, IN

Please give us a one liner to describe this review.

"Top tier infrastructure and datacenter support/troubleshooting/design"

What do you like about working at Fujifilm?

"The ability to work with large scale data center environments."

Do you have any tips for others interviewing with this company?

"Know your field, know you skill set, be prepared to learn and grow constantly."

What don't you like about working at Fujifilm?

"I don't see a career path in front of me."

What suggestions do you have for management?

"The management team that I work for are top notch."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Product Support Specialist at Oracle
in Orlando, FL

Please give us a one liner to describe this review.

"Good company to work for."

What do you like about working at Oracle?

"Love the type of work. There is a wide variety of issues and customers."

Do you have any tips for others interviewing with this company?

"Depending on the position I would say focus on technical skills and experience."

What don't you like about working at Oracle?

"Constant changes in work process made it difficult to focus on key business."

What suggestions do you have for management?

"Focus on core business and stabilize work process. This will make it easier for line workers to succeed."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Product Support Specialist at Parker Hannifin
in Cleveland, OH

What do you like about working at Parker Hannifin?

"Parker is good company overall, very focused to engineering and process."

Do you have any tips for others interviewing with this company?

"If you're an engineer, Parker is a great place to work."

What don't you like about working at Parker Hannifin?

"The division I work for has limited resources that are harmpering my ability to accomlish goals."

What suggestions do you have for management?

"Invest in the business to prepare completely for customers before delivering new products."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Product Support Specialist at Microsoft
Person You Work For 3.1 / 5 People You Work With 4 / 5 Work Setting 4.6 / 5
Support You Get 4.5 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 3.1 / 5
Company Culture 4 / 5 Way You Work 4.4 / 5
Product Support Specialist at Rocket Gaming Systems
in Grove, OK
Person You Work For 4.1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3.1 / 5 Rewards You Receive 1.2 / 5 Growth Opportunities 1.1 / 5
Company Culture 1.2 / 5 Way You Work 3.1 / 5
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