Security Officers at Phoenix Protective give their company a 1.4 out of 5.0, while the average rating for Phoenix Protective is 2.9, making them 70% less happy than every other employee at Phoenix Protective and 83% less happy than every other Security Officer on CareerBliss - the happiest Security Officers work for Norred & Associates.
What do you like about working at Phoenix Protective?
"There is very little to like about working for this company specifically, however, the work was exciting at times, especially the loss prevention work."
Do you have any tips for others interviewing with this company?
"Find another company. You will not be a valued member of the team and will be asked to do way more for them than they are paying you to do. Their ad says a genuine desire to work in the security industry after working for this company, that desire will be gone."
What don't you like about working at Phoenix Protective?
"Training is unpaid, usually takes place during hours an employee would be working (must submit a leave request to take part) and occasionally at the employees out-of-pocket expense. Training is also considered required for some sites, therefore you are being told to take unpaid training while losing paid hours. Management does not communicate with line staff at all. Several times you are made to cover shifts with little to no notice. (30 minutes to maybe 2 hours notice) Management is arrogant at times and treats line staff as if they were a bunch of lost puppies or little children. Communication with clients is lacking (will change officers with little to no notice to the client, thereby disrupting routine and familiarity and ruining workplace cohesion) Several employees are asked to work far from home with no compensation for gas or vehicle wear and tear."
What suggestions do you have for management?
"Change EVERYTHING or your turnover will continue to go up and the company will continue to lose clients. Treat employees with respect and communicate clearly. Pay employees (even if it is minimum wage) for their time training to show some appreciation and instill a sense of value to the company (nearly every competitor in the industry does)"
Update your browser to have a more positive job search experience.
Upgrade My Browser