Payless ShoeSource Employee Job Reviews in the United States

"I worked for payless shoesource for over six years. Great organization to work for. Unfortunately, the company filed for bankruptcy at the beginning of the year."

"Not the best place to work. I've had many jobs and just started working here a little less than a year ago. Corporate is ridiculous and makes you follow people around the store and "upsell" them stuff they don't need or even want. Which usually results in a return. This company is failing as a whole, and they truly take it out on their employees. We have systems of measuring how good an employee is by "UPTS" (Units per transaction), Conversion (how many people come in and out of the store and buy things) and "DTPS" (Dollar amount per transaction) A lot of these times these numbers are terrible with no fault to the employee. If a customer returns something or multiple items, each item counts as a negative UPT. If a customer only purchased one item, that brings us down as well. Reaching conversion is almost impossible on some days. People walking in and out of the store, large families coming in with 4-20 people and only one person makes a purchase and sometimes no purchase and they just trash the entire store. The problem with this "number" system is that if someone's numbers aren't good enough they don't get promoted even when it's promised, and you can even get terminated or they will demote you. Another thing they love to do is "promote" somebody to an ASL (assistant store leader/ assistant manager), or a SL (store leader/manager) and make them do the work as one for months, sometimes even years but not pay them the compensation until they "prove they can do it". Why would you promote someone in the first place if you didn't think they where capable? Starting in the company you make minimum wage and they don't give raises at all for employees who do good unless your "numbers" are astronomical. But the CEO of Payless makes an amazing 1.1 million dollars per year when I bet he could not do well with his "numbers" himself. It's comical and the way they run this place is exactly why 2,000 stores are closing."

"I worked for Payless ShoeSource from 2014-2016. It's not a place I would suggest unless you need a starting job. There're a lot of rude and condescending customers, who complain about the prices, demand discounts for no reason, and just make a mess of the store. So, typical retail. Corporate is stupid, in that they'll force employees to stalk the customers around the store, scaring the customers away. Sales and rewards goals have to be met, otherwise the DM will call and chew you out. Management expects one person to do a task that would take two people eight hours to finish, in four hours, all while taking care of customers and meeting sales goals. They'll work you to the bone and you'll never see a raise. Equipment isn't always safe."

"I've worked for Payless a year and 8 months. Great experience, customer satisfaction, and willingness to do better every day."

"This a good company for a short time."

"Training at Payless, as is likely the same with other retailers, is far down on their list of priorities, even with technical jobs. The people are wonderful, and though it has been through a couple of large changes throughout the last 10 years, it is a great place to advance if you are willing to put yourself through the wringer."

"NEVER WORK FOR PAYLESS! I stuck it out for two years purely because I'm in a small town with no jobs. In a little over 2 years I went through SIX managers! And several periods where there weren't any managers. They are unorganized and DO NOT CARE about employees. I worked as part time and always worked holidays and with no compensation like getting paid extra for it. This company doesn't value its employees and is ignorant. They want us to be pushy towards the customer. And they're raising prices."

"I learn about working with a team"

What do you like about working at Payless ShoeSource?

"I like the activity and the ability to make decisions."

Do you have any tips for others interviewing with this company?

"Exercise your sales skills and don't be afraid to talk to the customers."

What don't you like about working at Payless ShoeSource?

"That I don't have enough energy to work their and do web development"

What suggestions do you have for management?

"Try to include a commission rate for the part-time employees."

What do you like about working at Payless ShoeSource?

"Fast pace environment. Challenges. Working as team to get things done."

What don't you like about working at Payless ShoeSource?

"Uncertanty. Company was sold and everyone around us leaving. I dont feel any sense of job security at the moment."

What suggestions do you have for management?

"Get to know your people. In other words find out how to motivate them and retin them."

"A lesson learned!!!!! Looks can be decieving"

What do you like about working at Payless ShoeSource?

"ABSOLUTELY NOTHING!!!! They work you to death for little pay!"

Do you have any tips for others interviewing with this company?

"Go in with an open mind. My experience isnt necessarily going to be your experience but go in with your eyes wide open. Expect nothing but hope for something."

What don't you like about working at Payless ShoeSource?

"Was ok in the beginning. After 3mos into working there I began to see that there was nothing but favortism that managers had for certain employees. People took advantage of their authority, delegating jobs that they didnt want to do themselves. Payless doesnt protect their emoyees from wrongful customers because they feel like they are always right. One complaint and you can kiss your job goodbye depending on who you are and if your manager in fact takes a liking to you enough to protect you. Payless is a worthless job who doesnt genuinely care about the people who work for them. for them"

What suggestions do you have for management?

"Stop playing favortism and treat everyone equally!! Protect your employees and treat them with respect!"

What do you like about working at Payless ShoeSource?

"The travel& the crew we all respected our jobs plus we ( I ) enjoy the challeng"

Do you have any tips for others interviewing with this company?

"Good luck be truthful about your abilities and be loyal to your team"

What don't you like about working at Payless ShoeSource?

"Not steady enough the company was not awarded any new stores"

What suggestions do you have for management?

"what can you say when the economy has bottemed outC all me"

"high volume and high stress, but fun and opportunity for growth."

What do you like about working at Payless ShoeSource?

"I liked the people I worked with and the customers, and I liked the opportunity the company offered for growth."

Do you have any tips for others interviewing with this company?

"I suggest that they be outgoing and not afraid to talk to new people."

What don't you like about working at Payless ShoeSource?

"The company did not stand behind it's employees and hired from the outside."

What suggestions do you have for management?

"I suggest management more attention the the needs of it's employee."

What do you like about working at Payless ShoeSource?

"The challenges. Motivating people. Organizing the store. Working with the public"

Do you have any tips for others interviewing with this company?

"Go somewhere else, you won't be respected there for your hard work and dedication."

What don't you like about working at Payless ShoeSource?

"Poor working conditions, Unfair treatment, lack of training and support."

What suggestions do you have for management?

"Support the people who work for you. Management cohorts employee to summit fraudulent reports"