Ortho Mattress Employee Job Reviews in the United States

"I applied for Sales Manager position in Santa Monica at the beginning of 2015. After submitting my resume a recruiter called to set up a phone interview. The next step was to meet with Regional Manager for my area. I sat through the interview which was about 10 minutes total and was interrupted several times. I realized that the job at hand was really for an entry sales associate position paying no more than $14 hourly. They lie to you and claim you can make $25-$120K. It’s a SCAM, truth is that no one makes that kind of money there. The most I made while there was about $33k and I was scraping by in life. No negotiation, you are told what the hourly and commission % is upfront no matter how well you perform during probationary months. You can only qualify for a Sales Manager position after hitting impossible sales goals (6 to 12 mo) as a sales associate first. Don’t bother applying if you don’t have a car. On float days you never know what store you will end up at. Ortho operates a micro staff therefore you can expect to be overworked for 10 hour days, low pay, extremely long hours, higher than average mattress prices, incredibly low customer traffic unless, poor work environment and a tiny pay check with no room for growth. You will be asked to work weekends and holidays without overpay. Commissions are impossible to track and always seem like less then what I had expected. The company changed the commission structure while I was only 2 months into my job. I am extremely surprised Ortho has not been taken to court already for multiple labor code violations. Managers were often absent where you could find them smoking weed in the parking lot or talking on their phone. Overall management were under qualified for the position title, unprofessional at times, poor communicators, lazy structure, bad company"

What do you like about working at Ortho Mattress?

"Selling beds was great fun and educational for my customers"

Do you have any tips for others interviewing with this company?

"Ask a lot of questions."

What don't you like about working at Ortho Mattress?

"When it was Mattress Gallery it worked a lot smoother. After Ortho took over, many problems regarding availability, Regional Management was non supportive or helpful. Going to Dialup from DSL was VERY frustrating"

What suggestions do you have for management?

"To support store management. NOT jerk them around. NOR take management away without warning etc"