Customer Service Managers at Mitel Networks give their company a 2.6 out of 5.0, while the average rating for Mitel Networks is 3.8, making them 37% less happy than every other employee at Mitel Networks and 40% less happy than every other Customer Service Manager on CareerBliss - the happiest Customer Service Managers work for WaMu.
What do you like about working at Mitel Networks?
"The people I have met and friends I have made."
Do you have any tips for others interviewing with this company?
"Run, run like the wind...in the other direction. This company will likely come back but at the moment, is floundering under the recent change in direction. If they can get it together...it could be something good. Just not seeing it in the immediate future."
What don't you like about working at Mitel Networks?
"By continually cutting the Sales and Operations personnel each quarter since 2008, Customer satisfaction is impossible to maintain. While the remaining staff is feeling overwhelmed and defeated, the Customers are the ones who really suffer."
What suggestions do you have for management?
"I would not have cut the Sales and Operations divisions to the quick just to make wall street numbers look good."
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