Company Menu

Massage Envy Employee Job Reviews in the United States

Browse Massage Envy Reviews by Job Title →

On average, employees at Massage Envy give their company a 3.5 rating out of 5.0 - which is 11% lower than the average rating for all companies on CareerBliss. The happiest Massage Envy employees are Massage Therapists submitting an average rating of 4.4.

26%
16%
47%
11%
0%
3.5
Average Rating
(based on 19 Massage Envy Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.9
People You Work With
4.4
Person You Work For
3.2
Rewards You Receive
3.1
Support You Get
3.4
Way You Work
3.8
Work Setting
3.9
Advertisement
Massage Therapist

"Temporary job"

What do you like about working at Massage Envy?

"Nice environement"

What don't you like about working at Massage Envy?

"Concept and consequently pay structure"

What suggestions do you have for management?

"increase pay for therapists"

Franchise Owner

"Great franchise to own."

Company-Industry Rating Comparison

3.5
Massage Envy (25)

4.7 Highest Rated in this Industry is Slickdeals.com (8)
2.3 Lowest Rated in this Industry is StoneMor Partners (6)
3.5 Average of All Companies in this Industry (1,449)
Junior Clinic Administrator

What do you like about working at Massage Envy?

"My coworkers and the potential the company has to grow."

Do you have any tips for others interviewing with this company?

"It is the personality and the enthusiasm that fits well with this job."

What don't you like about working at Massage Envy?

"It is not particularly in my field and I can not gain much experience."

What suggestions do you have for management?

"There needs to be more rules and the rules need to be black and white for the company to grow to it's potential."

Assistant Clinic Administrator

"Poor management. Very poor pay."

What do you like about working at Massage Envy?

"Nothing"

What don't you like about working at Massage Envy?

"Compensation was terrible. Management was awful. There was a lack of respect for all employees."

Sales Associate

"The location I worked at does not treat their employees very well. I actually recently quit because of it."

Front Desk Receptionist

"Great job overall but not a career."

Massage Therapist
Person You Work For 1.6 / 5 People You Work With 4.4 / 5 Work Setting 4.9 / 5
Support You Get 2.9 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 1.1 / 5
Company Culture 4 / 5 Way You Work 4.7 / 5
Retail Coordinator
Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.2 / 5 Growth Opportunities 3.7 / 5
Company Culture 4.7 / 5 Way You Work 4.6 / 5
Front Desk Receptionist
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2.8 / 5 Growth Opportunities 1.9 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Massage Therapist
Person You Work For 4.9 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Massage Therapist
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.6 / 5
Support You Get 4.4 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.1 / 5 Way You Work 4.6 / 5
Sales Associate

"It has been a great learning experience and has helped me grow as a sales person"

What do you like about working at Massage Envy?

"I like selling something that people like and benefit from, and that they are always happy with what they got."

Do you have any tips for others interviewing with this company?

"always stay positive, and enjoy what you do at work."

What don't you like about working at Massage Envy?

"I do not like that I do not have control over customer service issues."

What suggestions do you have for management?

"better communication and organization with the sales associates and the rest of the staff."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Front Desk Associate

"Front desk associates are remotely monitored by the franchisee."

What do you like about working at Massage Envy?

"The people were great and I made lasting relationships that I plan to keep when we move."

Do you have any tips for others interviewing with this company?

"Mainly, memorize the script and you will make more money and be an asset to the company."

What don't you like about working at Massage Envy?

"The management was mainly absent and not very approachable and micromanaged the clinic to the max."

What suggestions do you have for management?

"To be more flexible and realize the sales associates can make a sale without using a script verbatim."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Massage Envy Employee

"Terrible place to work. Want a lunch break during your 10 hour shift? Haha, nope! Not at this location. Unfair booking all the time. I get overbooked and the person next to me has nothing. Terrible management, terrible owners. They don't care at all about their employees. They are penny smart, dollar foolish. Wanting to have as many therapists on at a time as they can so they don't have to turn clients away, but then us therapists sit here with nothing to do, and we don't get paid when we're not in session. Go somewhere else. Stay away from Massage Envy Geneva, Oswego, Darien & Naperville North (on 59 & liberty)."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Massage Envy Employee

"I've worked for Massage Envy since 2011. Each one is independently owned, so if you have a good owner the environment is much better than most. I'm fortunate to be one of those people who has a great owner. There are a few negatives, it's a retail type schedule so holidays and weekends are a must. And getting time off can be difficult, the only options are using PTO if you're full time or getting your shift covered, so if your PTO doesn't get approved and no one will cover, you're out of luck. It's also heavily sales based, not a lot of people realize that so there is a huge turnover rate once they realize what's going on."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5

Massage Envy Reviews FAQs

Is Massage Envy a good company to work for?

Massage Envy has an overall rating of 3.5 Average Rating out of 5, based on over 19 Massage Envy Review Ratings left anonymously by Massage Envy employees, which is 10% lower than the average rating for all companies on CareerBliss. 89% of employees would recommend working at Massage Envy.

Does Massage Envy pay their employees well?

Massage Envy employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 12 Massage Envy employees have shared their salaries on CareerBliss. Find Massage Envy Salaries by Job Title.

How satisfied are employees working at Massage Envy?

89% of employees would recommend working at Massage Envy with the overall rating of 3.5 out of 5. Employees also rated Massage Envy 3.1 out of 5 for Company Culture, 3.1 for Rewards You Receive, 2.9 for Growth Opportunities and 3.4 for support you get.

What is the highest paying job at Massage Envy?

According to our data, the highest paying job at Massage Envy is a Assistant Director at $110,000 annually. Browse Massage Envy Salaries by Job Profile.

What is the lowest paying job at Massage Envy?

According to our data, the lowest paying job at Massage Envy is a Night Manager at $16,000 annually. Browse Massage Envy Salaries by Job Profile.

What are the pros and cons of working at Massage Envy?

According to reviews on CareerBliss, employees commonly rated the pros of working at Massage Envy to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×