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Marshalls Employee Job Reviews in the United States

Browse Marshalls Reviews by Job Title →

On average, employees at Marshalls give their company a 4.0 rating out of 5.0 - which is 3% higher than the average rating for all companies on CareerBliss. The happiest Marshalls employees are Sales Associates submitting an average rating of 4.3 and Cashiers with a rating of 4.1.

30%
50%
17%
3%
0%
4.0
Average Rating
(based on 30 Marshalls Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.0
People You Work With
4.6
Person You Work For
4.2
Rewards You Receive
3.6
Support You Get
4.0
Way You Work
4.5
Work Setting
3.9
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"There are NEVER hours because they are always cutting payroll, which has been a major issue for the past few years. As they are cutting all present employees hours, they are also hiring new people. Convenient to the company, but very inconvenient and unfair to those who have this as an only job, whether a single parent with not much money to feed their kids every night, or even for a college student who has to work to pay for tuition. There is always a "preference" or "favoritism" as to who should do what, who should be in charge, who gets what hours, etc. There should be no reason for the person making the schedule to ask employees what days they WANT to work. It's really unfair and no company should allow that to happen. A rotating schedule should be considered so that way everyone has a chance to have a weekend off. At one point I felt discriminated against because for quite some time I was overlooked at when I wanted to step up the ladder and never given the opportunity to grown within the company; there were always excuses. There is a lot of work to do with no help and it makes people feel undervalued. Not fair to have ONE single person working the front desk with customers making enormous amounts of returns PLUS purchases PLUS answering incoming calls PLUS having to process merchandise at the front desk when you're by yourself from 9 am opening time until 3 hours later when the "help" arrives. If you're looking for a full-time position...KEEP LOOKING! The customers can be awful at times, but as long as you provide good Customer Service they will be on the same page as you. After 7 years, and so many more issues i'm calling it quits!"
Posted 10 years ago in Norwalk, CT
Operations Manager

What do you like about working at Marshalls?

"working with the people."

Do you have any tips for others interviewing with this company?

"love what you do"

What don't you like about working at Marshalls?

"balance between work and home."

What suggestions do you have for management?

"teach and train your asscciate , they are your back bone."

Fleet Service Clerk

"It's an awesome place to work."

Company-Industry Rating Comparison

4.0
Marshalls (40)

4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,571)
Cashier

"good"

What do you like about working at Marshalls?

"meeting new people and a good enviorment"

Do you have any tips for others interviewing with this company?

"be honest and be confiendent"

What don't you like about working at Marshalls?

"nothing"

What suggestions do you have for management?

"keep up the good work"

Merchandise Manager

What do you like about working at Marshalls?

"Challenge, first time working with apparel"

Do you have any tips for others interviewing with this company?

"have passion for customer services"

What don't you like about working at Marshalls?

"Location, store was in pentagon city fashion mall"

What suggestions do you have for management?

"Aligning the team will provide financial results"

Customer Service Coordinator

"first job"

What do you like about working at Marshalls?

"was my first job"

What don't you like about working at Marshalls?

"the people I worked with"

What suggestions do you have for management?

"staffing needs to be better managed"

Head of Markdowns

"pretty good"

What do you like about working at Marshalls?

"the people and business organization"

What don't you like about working at Marshalls?

"nothing,can't complain"

What suggestions do you have for management?

"good qualities"

Marketing Coordinator

What do you like about working at Marshalls?

"The Environment"

Do you have any tips for others interviewing with this company?

"Be yourself!!!"

What don't you like about working at Marshalls?

"Scheduling conflictions"

What suggestions do you have for management?

"Be more compromising"

Loss Prevention Officer

What do you like about working at Marshalls?

"working with the technology that they had with the cctvs"

Do you have any tips for others interviewing with this company?

"skys the limit"

What don't you like about working at Marshalls?

"I loved everything."

Merchandiser

What do you like about working at Marshalls?

"marshall's was a great job I learned alot"

Do you have any tips for others interviewing with this company?

"always be professional"

Customer Service Lead

"This is a pretty good option to express oneself on a company and hopefully it's shared with the appropriate company's representative."

What do you like about working at Marshalls?

"Management and cross-functional utilization and customer interaction."

Do you have any tips for others interviewing with this company?

"The recruiter for a job opening should not be the sole person making a decision on an internal applicant. I applied for a HR position having more than 15 years and the recuiter totally dispelled my experience but rathered focused on what my current job was at Marshalls."

What don't you like about working at Marshalls?

"I think their recruiting efforts to continuye to build internal bench strength can be more interactive, proactive and fair with respect to considering a person's total scope and depth of their career experience and what each individual brings to the table."

What suggestions do you have for management?

"Consider all internal applicants that bring comparable experience to specific job openings, particularly if a professional lost his/her job as a result of a lay-off but yet on-boarded with Marshall's and they applied for a professional job opening, don't just focus on what that person's current job position is at store level."

Loss Prevention Officer
Person You Work For 2.9 / 5 People You Work With 2.1 / 5 Work Setting 3.3 / 5
Support You Get 1.7 / 5 Rewards You Receive 1.2 / 5 Growth Opportunities 1.4 / 5
Warehouse Technician
Person You Work For 3.1 / 5 People You Work With 4.8 / 5 Work Setting 2.1 / 5
Support You Get 2.3 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 1.1 / 5
Company Culture 4.4 / 5 Way You Work 4.8 / 5
Marshalls Employee

"I think it's a good job to have in between other jobs but as I mention, it's more a job buffer. The people are usually nice but for the amount of work I do managing the front, the pay doesn't really add up effort-wise. But I understand the capital structure and the availability of funds."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Key Holder

"First job worked and overall a good learning experience."

What do you like about working at Marshalls?

"The co-workers/team. The team worked well together and created a good work environment."

Do you have any tips for others interviewing with this company?

"Very fast paced environment, proper planning and execution is necessary for positive results."

What don't you like about working at Marshalls?

"Potential growth within the company is limited. Once your reach management, it's not made clear what to expect next."

What suggestions do you have for management?

"Better tools and measurables set in place, so that team is more aware of opportunities and strengths."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Cashier

"There are NEVER hours because they are always cutting payroll, which has been a major issue for the past few years. As they are cutting all present employees hours, they are also hiring new people. Convenient to the company, but very inconvenient and unfair to those who have this as an only job, whether a single parent with not much money to feed their kids every night, or even for a college student who has to work to pay for tuition. There is always a "preference" or "favoritism" as to who should do what, who should be in charge, who gets what hours, etc. There should be no reason for the person making the schedule to ask employees what days they WANT to work. It's really unfair and no company should allow that to happen. A rotating schedule should be considered so that way everyone has a chance to have a weekend off. At one point I felt discriminated against because for quite some time I was overlooked at when I wanted to step up the ladder and never given the opportunity to grown within the company; there were always excuses. There is a lot of work to do with no help and it makes people feel undervalued. Not fair to have ONE single person working the front desk with customers making enormous amounts of returns PLUS purchases PLUS answering incoming calls PLUS having to process merchandise at the front desk when you're by yourself from 9 am opening time until 3 hours later when the "help" arrives. If you're looking for a full-time position...KEEP LOOKING! The customers can be awful at times, but as long as you provide good Customer Service they will be on the same page as you. After 7 years, and so many more issues i'm calling it quits!"

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 3 / 5

Marshalls Reviews FAQs

Is Marshalls a good company to work for?

Marshalls has an overall rating of 4.0 Average Rating out of 5, based on over 30 Marshalls Review Ratings left anonymously by Marshalls employees, which is 3% higher than the average rating for all companies on CareerBliss. 97% of employees would recommend working at Marshalls.

Does Marshalls pay their employees well?

Marshalls employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 11 Marshalls employees have shared their salaries on CareerBliss. Find Marshalls Salaries by Job Title.

How satisfied are employees working at Marshalls?

97% of employees would recommend working at Marshalls with the overall rating of 4.0 out of 5. Employees also rated Marshalls 4.0 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.0 for Growth Opportunities and 4.0 for support you get.

What is the highest paying job at Marshalls?

According to our data, the highest paying job at Marshalls is a District Manager at $108,000 annually. Browse Marshalls Salaries by Job Profile.

What is the lowest paying job at Marshalls?

According to our data, the lowest paying job at Marshalls is a Customer Service Agent at $12,000 annually. Browse Marshalls Salaries by Job Profile.

What are the pros and cons of working at Marshalls?

According to reviews on CareerBliss, employees commonly rated the pros of working at Marshalls to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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