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Industry: General Merchandise Stores · HQ: Framingham, MA · https://www.marshallsonline.com

Marshalls Employee Job Reviews in the United States

Browse Marshalls Reviews by Job Title →

On average, employees at Marshalls give their company a 4.0 rating out of 5.0 - which is 3% higher than the average rating for all companies on CareerBliss. The happiest Marshalls employees are Sales Associates submitting an average rating of 4.3 and Cashiers with a rating of 4.1.

30%
50%
17%
3%
0%
4.0
Average Rating
(based on 30 Marshalls Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.0
People You Work With
4.6
Person You Work For
4.2
Rewards You Receive
3.6
Support You Get
4.0
Way You Work
4.5
Work Setting
3.9
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Cashier
"There are NEVER hours because they are always cutting payroll, which has been a major issue for the past few years. As they are cutting all present employees hours, they are also hiring new people. Convenient to the company, but very inconvenient and unfair to those who have this as an only job, whether a single parent with not much money to feed their kids every night, or even for a college student who has to work to pay for tuition. There is always a "preference" or "favoritism" as to who should do what, who should be in charge, who gets what hours, etc. There should be no reason for the person making the schedule to ask employees what days they WANT to work. It's really unfair and no company should allow that to happen. A rotating schedule should be considered so that way everyone has a chance to have a weekend off. At one point I felt discriminated against because for quite some time I was overlooked at when I wanted to step up the ladder and never given the opportunity to grown within the company; there were always excuses. There is a lot of work to do with no help and it makes people feel undervalued. Not fair to have ONE single person working the front desk with customers making enormous amounts of returns PLUS purchases PLUS answering incoming calls PLUS having to process merchandise at the front desk when you're by yourself from 9 am opening time until 3 hours later when the "help" arrives. If you're looking for a full-time position...KEEP LOOKING! The customers can be awful at times, but as long as you provide good Customer Service they will be on the same page as you. After 7 years, and so many more issues i'm calling it quits!"
Posted 10 years ago in Norwalk, CT
Cashier
in California, MD
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Order Coordinator
in Decatur, GA

What do you like about working at Marshalls?

"I like doing my job with nice people and who can get the job done"

Do you have any tips for others interviewing with this company?

"just maintain your job duty and be on time to work"

What don't you like about working at Marshalls?

"nothing at all that I don't like about the job"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.0
Marshalls (40)
4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,571)
Sales Associate
in Salem, OR

"good experience"

What do you like about working at Marshalls?

"I like working with people and like the environment and son on."

What don't you like about working at Marshalls?

"as I wrote above I like the company every thing about it!"

What suggestions do you have for management?

"nothing to suggestions do you have for management to her"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Store Associate
in Norristown, PA

"I've been with Marshall's for about 3 years. It is not a bad place to work at. The people are very friendly and the work is doable."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Sales Associate
in Calumet City, IL
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Fitting Room Associate
in Meridian, ID
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Specialist
in Canton, MI

"I've worked for Marshall going on 10 months now. I've found it to be strong company to work for and good ethical values for their customers and their employees."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Associate
Person You Work For 4.6 / 5 People You Work With 4.6 / 5 Work Setting 4.4 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.4 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.6 / 5 Way You Work 4.6 / 5
Marshalls Employee
in Marietta, GA

"This has been a wonderful company to work for over the past several years! They are very flexible with scheduling, and the company also makes an intentional effort to make you feel appreciated as an employee. One of the only issues with my specific Marshalls was the lack of reprimanding that occurred for those employees who called out regularly or chose not to show up to a shift entirely. They are very gracious when it comes to attendance. Overall, Marshalls has given me the opportunity to gain valuable customer service skills and advance various skill sets, and I recommend this job if you are looking for something hourly."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Greensboro, NC

"I loved this Job because of the employers and co workers. Everyone literally brings great energy and you look forward sometimes to come to work. The supervisors are super understanding and they work with you. Also, the supervisors will make sure your trained and know what you are doing before throwing you out there."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Cashier
in Canton, MI

"it's a great place to work as a part-time. you get a flexible schedule as well and encouraging and motivating co-workers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Operations Manager
in Naperville, IL
Person You Work For 4 / 5 People You Work With 4.2 / 5 Work Setting 4.4 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 3 / 5
Company Culture 4.7 / 5 Way You Work 4.5 / 5
Inventory Assistant
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4.5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Associate
in Bethlehem, PA
Person You Work For 3.9 / 5 People You Work With 3.4 / 5 Work Setting 3.5 / 5
Support You Get 4.3 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.6 / 5 Way You Work 4.8 / 5
Marshalls Employee
in West Des Moines, IA

"Marshalls is a very organized retail company that caters for the average American. their products are of reasonable quality, and the service is very professional. The working environment is quite friendly for all categories of employees."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Marshalls Reviews FAQs

Is Marshalls a good company to work for?

Marshalls has an overall rating of 4.0 Average Rating out of 5, based on over 30 Marshalls Review Ratings left anonymously by Marshalls employees, which is 3% higher than the average rating for all companies on CareerBliss. 97% of employees would recommend working at Marshalls.

Does Marshalls pay their employees well?

Marshalls employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 11 Marshalls employees have shared their salaries on CareerBliss. Find Marshalls Salaries by Job Title.

How satisfied are employees working at Marshalls?

97% of employees would recommend working at Marshalls with the overall rating of 4.0 out of 5. Employees also rated Marshalls 4.0 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.0 for Growth Opportunities and 4.0 for support you get.

What is the highest paying job at Marshalls?

According to our data, the highest paying job at Marshalls is a District Manager at $108,000 annually. Browse Marshalls Salaries by Job Profile.

What is the lowest paying job at Marshalls?

According to our data, the lowest paying job at Marshalls is a Customer Service Agent at $12,000 annually. Browse Marshalls Salaries by Job Profile.

What are the pros and cons of working at Marshalls?

According to reviews on CareerBliss, employees commonly rated the pros of working at Marshalls to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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