Magicstreet Employee Job Reviews in the United States

What do you like about working at Magicstreet?

"It was quiet and usually slow paced. I also had a certain amount of independence to make some decisions and take initiative."

Do you have any tips for others interviewing with this company?

"It might look cushy to get paid minimum wage to sit and read a book, process a few sales, open the store or close, but the price in working a job that requires nothing out of you will not be something you want to pay for in self-esteem. Doing this review made me realize that I really would've rather cleaned toilets, because it would of been a job done. I learned that a *little bit* of stress is a good thing. It keeps me interested and challenged, which would make me an asset to any business."

What don't you like about working at Magicstreet?

"Taking initiative was a requirement for the job, because you were the only one there and you needed to approach anyone who came in to talk to them and describe any sales. Employees were not given information about changing prices. Price tags would fall off and the information was usually not written down. My boss didn't use computers, (we were given a calculator and wrote the receipts) so it wasn't stored there either. If you had questions you had to call and in that time, sometimes you would lose the customer. Employees would often guess the price of an item at a reasonable number only to learn that we were off. Employees were not given information about customer dissatisfaction with exchanges or returned merchandise. Any disputes were to be handled over the employee's cell phone and to hand over your phone to the customer and back. The boss was not happy about money given back for returned broken merchandise, which was at least 80% of the returns. Customers were understandably angry about wasting their money on overpriced cheap quality merchandise that then broke on them. This company taught anyone who encountered it the true meaning of Buyer Beware."

What suggestions do you have for management?

"I would of given my business a name that indicated what I sold, I would of chosen products that were of a better value, I would of organized my store to make it look neat and concise, I would of had store meetings and store trainings that detailed product information, price changes, sales changes, new store policies and clear expectations of what I wanted out of my employees. I would take business classes and receive coaching if I needed help."

What do you like about working at Magicstreet?

"Taking initiative was a job requirement and I enjoyed being independent. I could take charge because I was the only one there and I had to. The environment was a majority of the time laid back and quiet. It was stable. Job duties didn't change much and neither did store procedures."

Do you have any tips for others interviewing with this company?

"If a job looks really easy and lazy then it will also barely pay minimum wage, because it will require nothing out of you. These jobs test your self-worth and they give you and idea of the job stress to skill out-put ratio. A *little bit* of stress makes things interesting and at least challenging."

What don't you like about working at Magicstreet?

"A majority of the time I communicated with my boss on the phone, sometimes he would show up and leave either right before or after my work shift, he had other employees at other stores come by and pretend to be employees to spy on me and every three months or so I'd see him in person. There were conflicts between me and customers because they had questions about prices, products, sales, exchanges and returns-that were all constantly changing. They believed that they were being lied to and cheated out of their money. I was told to refuse any returns especially broken merchandise. About 80% of returns were all broken and a good chunk of the returning customers were belligerent. I was told to call my boss so that he'd have the final say and to even hand over my cell phone to the customer, who couldn't understand him, because when he got nervous his accent got thicker. I took charge where, basically I thought I could get away with it, but I left a wake of returned broken items, money given back and an angry boss who I swear would fire me at any moment, but never did. Thankfully, customers got smart and just wouldn't shop there. Although the Christmas season brought in people who didn't know better and those who were desperate."

What suggestions do you have for management?

"I would have been very specific about the genre of products that I wanted to sell and it would be in my business' name. I would of sought better quality items. I would have been more organized about what I wanted and expected out of my employees. I would have found anyway possible to explain what I wanted them to do and how to do it. I would have had team meetings. I would not have been afraid to grow, try new things, implement technology, build my business skills and/or seek business consulting."