Macy's Employee Reviews for Group Sales Manager

"Overall Macy's is a good company."

What do you like about working at Macy's?

"I love the people, customers, exceeding high goal settings, problem solving. It's a great company."

What suggestions do you have for management?

"Communication is key, we had an amazing management staff in both our Brea and Arcadia locations."

"Company helped me grow to a great leader."

What do you like about working at Macy's?

"Leading an outstanding team."

What don't you like about working at Macy's?

"Nothing."

What suggestions do you have for management?

"Keep up the great job."

What do you like about working at Macy's?

"Driving the selling culture."

Do you have any tips for others interviewing with this company?

"Be yourself! Be a leader, not a follower!"

What don't you like about working at Macy's?

"No reward for premium performance. Macy's doesn't truly believe in or advocate for young talent."

What suggestions do you have for management?

"Develop young talent."

"Life at Macy's as a GSM."

What do you like about working at Macy's?

"I liked that I was given the autonomy to develop and train my staff. It was also easy to lead my peers by stepping forward for events."

Do you have any tips for others interviewing with this company?

"Be a go-getter and know how to train and develop your people."

What don't you like about working at Macy's?

"The pressure to meet the quota for new accounts and the customer service scores were the worst - these could ruin your day if not your career. Also, since the Rob-May merger there was too much confusion of people not following the Macy way. Just embrace the Macy way (you'll hear that a lot) and everything is fine."

What suggestions do you have for management?

"My suggestion for management is stick to managing your people and MEET your goals and life at Macy's ok. There are a lot of politics that you must wade through to get ahead."

"Macy's has the potential to be an outstanding place to work."

What do you like about working at Macy's?

"I liked that Macy's was a very fast paced, hands on environment. And for someone who loves attention to detail it's a great place to work. And of course the people are great to work with. There are many challenges that come up on a daily basis that allow you to keep your problem solving skills sharp."

Do you have any tips for others interviewing with this company?

"Make sure you leave your interview knowing what is expected of you as a member of your store team and as a member of the store management team. Because in my experience they are not the same."

What don't you like about working at Macy's?

"There were several times that I felt it difficult to effectively do my job with resources and situations that I was in. Often not only was I responsible for my duties as a GSM, but I was required to pick up merchandising duties as well. it is not out of ordinary to help someone else who needs assistants, we all do at some point. But when you are required to do so on a regular basis, it starts to interfere with your work and pretty soon nothing gets the attention that it deserves."

What suggestions do you have for management?

"There should be more of a support system for the management team, and more of a clear defined job description so that everyone knows what the are responsible for and not left to think that they need to make sure everything is accounted for."

What do you like about working at Macy's?

"Discounts, working with the public, working with a talented staff."

Do you have any tips for others interviewing with this company?

"Don't let them pigeon hole you."

What don't you like about working at Macy's?

"Management."

What suggestions do you have for management?

"You have skilled people, be more interested in them and they will be more interested in staying."

"You will have a good time working with this company. Never a dull moment."

What do you like about working at Macy's?

"Every day was a different day. Working with the customers."

Do you have any tips for others interviewing with this company?

"You have to be able to communicate well, especially to your employees. So you need to bring something different to the table. They want to know how well you can do this."

What don't you like about working at Macy's?

"Not enough recognition for a job well done."

What suggestions do you have for management?

"Managers are employees too. They also need a pat on the back for a job well done. I do understand that it is a fast pace environment and that sometimes there is just not enough time to do so."