LUSH Employee Job Reviews in the United States

"Great environment, fast-paced, typical retail."

"Good company going through tough times due to Corona. Strong company culture of ethics and social responsibility. Ok benefits, and leadership is hit or miss."

"I've worked for LUSH Cosmetics for a little over two years as a mid-level manager. Overall, the experience has been pleasant, and I believe in the product, as well as my ability to sell it. I especially appreciate the company's dedication to its ethics, especially the consistency of their charity initiatives. The only aspects with which I was displeased were the general apathy towards negative customer behavior/interactions, as well as the negative repercussions for not consistently meeting certain metrics."

"Good company to work for if you want to be able to experience many different learning opportunities and responsibilities. Growing quickly, lots of change, and room to flex your ability to adapt to new situations."

"Great experience, outgrew the opportunity."

"I’ve worked for Lush Cosmetics for a few months. The company is excellent to work with, they treat their employees and customers with high regard. Overall the company is fun and interesting to work for. I would highly suggest lush as a career for anyone who is passionate about working for a company who prioritizes environmental and social issues."

"I don't really want to write this, but it seems I have to apply for another job."

"Lush was a wonderful company to work for--competitive salary, GREAT health benefits, awesome company culture, lovely people at all tiers and an amazing CEO. They unfortunately don't know what to do with their middle management--don't train them enough, don't offer them enough options for advancement, and ultimately don't give them the support that the store managers get. Also the stores all need repairs or refits and the IT department should be 3x as big as it is."

What do you like about working at LUSH?

"The products are great for the most part, I stand behind the company's ethics, and employees get a fantastic discount."

Do you have any tips for others interviewing with this company?

"This is a good company, but it's not the utopia you may have envisioned. If you are overly idealistic, you will become severely disillusioned. Be yourself, but not too much."

What don't you like about working at LUSH?

"Upper management is terribly disorganized, there is excessive workplace gossip, and we are paid too little."

What suggestions do you have for management?

"I would pay more attention to the individuals working in the shops- they are what keeps this company thriving, and their dedication should be acknowledged. Shop employees should also be paid better and given more hours."

What do you like about working at LUSH?

"I like the products at Lush. I enjoy the atmosphere and the customers."

Do you have any tips for others interviewing with this company?

"If you are interviewing at lush show your individuality, be animated, and show self confidence."

What don't you like about working at LUSH?

"I don't feel that I am being lead in any particular direction."

What suggestions do you have for management?

"I would try demonstrate more leadership skills and delegate more to the team."

"Sad Disaster Waiting to implode"

What do you like about working at LUSH?

"The nature of the sales environment. The ability to create your own store operations. The ability to be socially active as well as earn a living."

What don't you like about working at LUSH?

"Absolute insane lack of direction in the North American Market. Complete lack of any demonstrable retail experience by executive staff. Constantly shifting panic mode decisions to innovate. No HR Department to help or protect the business or the managers."

What suggestions do you have for management?

"Hire a professional Retail President of Stores with actual proven understanding and experience. Admit you have no clue how to save your business."