LightEdge Solutions Employee Job Reviews in the United States

"Advice to Management: Get a CLUE! Open your eyes beyond your arrogance, ego, and pocket book to see the culture you have created. Start looking at the value people bring and learn how to coach them to utilize their strengths and enhance their weaknesses. Stop throwing everyone (employees, customers, money, etc.) away like yesterday`s trash."

"This is a great place to cut your teeth."

What do you like about working at LightEdge Solutions?

"For people like me who do systems work, its very un-compartmentalized. There is no system I dont get my hands on or not have access too. If youre used to working for some mega-corp, it can be a bit of a shock to your system. The people here are, for the most part, great to work with too. You don't run into many of the not my job! type of people. Not many other shops in town doing what LightEdge does."

Do you have any tips for others interviewing with this company?

"I can't agree with the other poster more, make sure you negotiate your starting slary well. You'll be making it for a long time. Just make sure you go into this job with your eyes open."

What don't you like about working at LightEdge Solutions?

"I honestly dont understand the vision of the company anymore. Its crossed the threshold from a managed service provider, so a one-off consultative VAR. Financial & professional development (IE: training) perks are non-existent. Very reactive vs. proactive view towards technology decisions. Also, as an MSP, they dont do much strategically. If a capital purchase (think for things like patching/monitoring systems) wont net immediate profit, it isnt going to happen. Work life balance here can be very demanding, expect long weeks."

What suggestions do you have for management?

"1.) Why is a company of 90-100 people (roughly) in like 3 different locations in the same city Break a lease or two and call it a day. This makes for a very adversarial and disconnected workforce.2.) Most of your technical staff are using old laptops/desktops. Further, the office furniture is terrible. I brought in my own computer, monitors and office chair to remain productive. Thats ridiculous. 3.) Stop the outsourcing of your Tier1/2 support staff to Central America immediately. You basically serve a customer base with an effective radius of 250-300 miles from Des Moines. I honestly think many of our customers stay with LE because its local. If youre going to give them RackSpace or Amazon style support, why not just go with them from the word go4.) For the love of all, invest in some automation. A lot of the problem children could be replaced with a well crafted shell script.5.) Review your compensation and benefit structures. Zero bonus, zero incentives and zero ownership (ripped that up in front of us in 2008). People tend to tend their garden much better if they feel some ownership."

"Overall a good place to work, but some changes need to be made."

What do you like about working at LightEdge Solutions?

"Love the things I work on, and love the people I work with!"

Do you have any tips for others interviewing with this company?

"Negotiate your salary well, because you'll be at roughly that spot for a long time."

What don't you like about working at LightEdge Solutions?

"Tools can be tough to come by, vague and often unstructured management."

What suggestions do you have for management?

"Invest in the company and your people. The next great thing isn't some magic widget."

"Lacks direction, training & leadership."