Liberty Mutual Employee Job Reviews in the United States

"I have worked for Liberty Mutual for 8 years. Overall financially stable company. More customer focused than employee satisfaction. Pay is average."

"Liberty Mutual has been one of the worst companies that I have ever worked for, I have been here for over 4 years and have noticed that culture here is about who you know and not about what you know, you can obtain everything you need to be successful in this company but the main focus for them is always negative. I would not recommend this company for anyone wanting to start in this line of work. Geico or Progressive are much better companies."

"Good compensation for the job. Benefits include medical, dental, vision, 401k match, pension. Any job has its moments, but a six-figure income is very attainable, and there is some flexibility in the sales role. You'll need to put in a few nights and weekend hours here and there to accomplish a consistently high level of production."

"This company teaches its customer service men and woman very well. As a matter of fact, they're SUPER…..at avoiding paying the claimants the money that is due them when they are very ill. They make them wait for at least 3-12 months before any claim is paid out!!!!!!! I'm impressed!!!! That means more money in every one's pockets, the associates, the managers, the claims case managers, etc. Even the directors and VPs, ---all the way to the very top of the CORPORATION!!!!!! So the Board of Directors are very happily taken care of!!! Except... are they proud of how they are hurting hard working middle class woman with over 40 years of work history, who by the way, would give her right arm just to go back to work..."

"Liberty is doing business like it's 1975. It's a corporate dinosaur that has no capacity for change or evolution. The culture is over-formal and stifles creativity. Inefficiency is pandemic. The word "innovation" comes up two or three times in every sentence spoken at Liberty, but it's empty noise--the company is too risk-adverse to adopt anything new. Management is uniformly bad, because every manager and executive is simply trying to meet this or that meaningless number, any way possible--including massaging the numbers. No one takes responsibility for anything. Anyone speaking up runs the risk of bullying or retaliation. Senior leadership is delusional about the actual mood of the company or the level of dysfunction, and ignores the results of employees, survey after survey."

"Solid place to work, good flexibility."

"I worked for Liberty Mutual for over 10 years, the company ischanging their business model and physical foot print in California."

"overall its Good, good working environment"

"Okay pay, but not a lot of career path options."

"Overall a good place for beginners."

"I am working as a Power BI developer at Liberty Mutual since early this year, I have positive feedback so far, excellent policies for employees."

"I’ve worked for Liberty Mutual for about a year and I’ve found that they have a great work environment. The have lots of opportunity and ability for growth. I truly enjoy the work environment that I go to everyday."

"Since I started at liberty I’ve gathered a lot of knowledge about the insurance field. Great training opportunities and extremely good benefits. Be prepared to put in the work just like any sales job you earn what you put out"

"I worked for Liberty Mutual for eleven years, and only left after they restructured and they eliminated my position. Their core values and business practices were very admirable, and they did a lot for the community. I worked in many positions over the years, most recently their work from home program. I had a lot of really great supervisors who really wanted to help me develop and further my career."

"Good company to work for and fair compensation. Good benefits and excellent retirement plan. I would recommend Liberty as a good place to work."