LA Fitness Employee Reviews for Anonymous Employee

"It is a work hard, play hard job. You start from the bottom and work your way up. There are a lot of ways to get promoted fast, the hours are insane, and honesty you will learn a lot. It really does ends with the point of who is training you, because there is a difference between being money driven and shady."

"Horrible! 6 years here and only got a 50 cent raise. And trust me, I sent letters and spoke with my district manager professionally for a raise or promotion, and his response is you need a higher degree. Your seniority or performance is not a factor in this decision. They will give you hope only to hope you forget you asked. I was one of the top paid in commission employee in my district and nothing, even calling in sick is impossible. In order for you to get covered for sick days, you got to call your employees to see if they want to cover you on top of the hours they work for themselves. Good luck because nobody will want to help and cover you. And if that fails, Plan B, call other clubs to get your shift covered. You only have 300 other employees to ask, no big deal while you're sick as a dog in bed with a flu!! They will slave you to the bone. If you are late, fired. But if you're a closer like I was, prepare to get paid only until the gym closes, for example gym closes at 11 pm, at that moment LA Fitness has stopped paying you, and then you're working on your own time (unpaid) till 11:30 pm by kicking out all the members by yourself! Those members never leave on time! Bet on it. Because you need to be the last one to leave. Or you're fired. And you're lucky if you leave only 30 minutes after scheduled time because you have to re-rack the free weight hurricane disaster alone! Yes, alone! And send a picture to your boss every night. No health insurance for the job, so don't break your back or you're replaced. It gets better! Besides you sitting on just a hard stool your entire shift, or sometimes no stool and only stand for 6 hours straight checking people in, you got to make hundreds of EFT calls at the same time. This is like debt collection calls for people who missed a payment of one month or more. And you're the collector. Maybe out of 400 calls that day you will get 2 or 3 that end up paying. The rest will curse at you, call you names and hang up on you."

"Not exactly the company to work for if you are a fitness professional or have any other degree, good for hard sales skilled individuals able to convince people in weight loss need. Valuable aspect of the company is being minorities supportive, specially to our gay community due to the fact VP's and GM's belong to it. Good place to make money if you handle the managing by fear pressure."

"I love this company more than any other place I have worked, however, for the amount of members that are served and the fact that they are not very patient when it comes to being helped or checked in we do not get compensated enough. Not even close to what we should get paid considering there is only one person working most of the time. trying to check in over a hundred quest while answering the phone, child care, checking on some profiles, scheduling, memberships, cleaning, running eight screens at the same time, etc. While only getting paid minimum wage with optional commission, but seeing people aren't honest the commission is usually stolen. Seeing this is the first thing everyone sees is the front desk operations you would think you want them to like their jobs to make the company look good. But too much work, rude members and definitely not paid even close to what should be paid, even to people with experience."

"I have worked for the company for several years and have never made less than $80,000 up to over $100,000. I will agree that it is becoming more difficult to earn the same income but for the most part, the company is growing and learning as they go and they have to change with the industry. I would recommend this company for people looking for employment due to the opportunity of advancement and the pay that comes with the new titles. From reading some of what people are saying maybe they weren't as "effective" as they should have been. Thank you for your time."

"It's something that takes tough skin and organization."

"False advertising. LA Fitness DOES NOT provide competitive wages or benefits. I make 12,000 per year or 1,000 a month full time and full time is 12 hours per week. We are not allowed to go over 12 hours per week and I am STILL not considered full time though it feels full time. We are not treated like professionals WHAT SO EVER and if business shuts down classes are cancelled and we get NO PAY."

"As a trainer at LA fitness, it's satisfying to enjoy training people while having the freedom to make your own schedule. That being said, the pay is sub par (understatement). At times it feels that I put in much more work than is required by the company. For example, cleaning up the weights and staying late with a client to discuss what they can do on their own is highly applauded... where as I just perceive that to be normal and expected as a trainer. Much of the staff are salesmen, so they are there to make money, not help people. All they want to do is climb the corporate ladder, compared to me, someone there to help people become more fit because that's what I enjoy doing. Worst of all, the payment format for trainers is pitiful and pathetic for a company of this magnitude. As a trainer you have a schedule in the computer and when clients check in, the appointment is accounted for... except 68% (I calculated it for myself), it does not work. Thus the company did not pay me for those sessions in that pay period even though they happened. After making inquiries and calling payroll, I have gotten zero help. In the past 2 months I have had 89 training sessions unaccounted for. Since I don't have a direct "boss" I have had to do this all on my own. I have been more than patient and it seems nobody cares about this issue."

"Work-wise a wonderful company, but benefits-wise not at all employee friendly."

"The owner likes to toy with people's lives and really isn't a nice person."