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The Kroger Co. Employee Reviews for Customer Service Specialist

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Customer Service Specialists at The Kroger Co. give their company a 2.6 out of 5.0, while the average rating for The Kroger Co. is 3.5, making them 30% less happy than every other employee at The Kroger Co. and 35% less happy than every other Customer Service Specialist on CareerBliss - the happiest Customer Service Specialists work for Dish Network.

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2.6
Average Rating
(based on 1 Customer Service Specialist Review Rating)
Customer Service Specialist
in Starkville, MS

What do you like about working at The Kroger Co.?

"It's easy and the people are great. There's a low learning curve."

Do you have any tips for others interviewing with this company?

"I would bypass working at store level and go straight into corporate/management."

What don't you like about working at The Kroger Co.?

"Management is invasive and abusive. Management is strangely incompetent when it comes to learning the different parts of the store."

What suggestions do you have for management?

"I would actually have knowledge of how the departments worked and I would make sure everyone was properly trained from the start."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 1 / 5
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