Product Support Specialists at Kelley Blue Book give their company a 3.0 out of 5.0, while the average rating for Kelley Blue Book is 3.6, making them 18% less happy than every other employee at Kelley Blue Book and 24% less happy than every other Product Support Specialist on CareerBliss - the happiest Product Support Specialists work for Sabre.
"Kelley Blue Book is a steady company with an established reputation in the industry. While KBB's wage compensation was fair and offered job security, there was a gross level of micromanagement. Constant changes in policies and procedures made even daily assignments and tasks difficult to efficiently complete and exposed employees to excessive scrutiny that was harmful to morale. KBB is also very cliquey and borders on elitism and even cronyism."
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