JPMorgan Employee Reviews for Senior Loan Processor

"I've worked at chase for the past 7 years and was recently laid off back in November 2018. Chase is an ever changing place and I am able to adapt to changes, also they are big on customer services."

"I think it's the best company to work for but the management set was not good."

"Great place to work for. I was happy there."

"I've worked at Chase for 1 year. It's a very good company. Everyone is friendly and they have locations all around the world. My banking experience was always good. They provide excellent services."

"Training lacks effectiveness; this reflects in turnover and poor management."

What do you like about working at JPMorgan?

"I like my coworkers, as they are the best source of understanding the processes beyond what is provided in training."

Do you have any tips for others interviewing with this company?

"Honestly, they are hiring persons who have little or no experience in processing loans, as well as those persons who have over 10 years experience in the industry. I know several people who have been hired there and they had no prior experience, so as long as you have computer knowledge and can handle high volume, high customer contact and maintain a positive attitude, one could be easily hired here."

What don't you like about working at JPMorgan?

"They are unorganized and don't value their employees. There is a great deal of micromanaging without taking into consideration what the actions of this micromanaging have on the process and completion of loans in process."

What suggestions do you have for management?

"Your employees are only as effective as their training and the quality of management. I have managed others and been managed. This company has such a high turnover that they put persons in management positions who should still be processing due to their limited ability to communicate in an effective manner. While I am not suggesting that employees need to be babysat, employees work harder and complete required tasks when they are treated equally and fairly."

"When I was hired I was told there was a base plus bonus pay structure. The volume never allowed for bonuses to kick in."

What do you like about working at JPMorgan?

"The people I worked with were friendly, and the work environment was positive."

What don't you like about working at JPMorgan?

"There was no flexibility with hours/schedule. Loan officers were allowed to be rude to the processing staff."

What suggestions do you have for management?

"Be more in tune to your team. If your employees respect you and know you are there for them, they will work hard for you and work to surpass your expectations."

"Good place to work."

What do you like about working at JPMorgan?

"I like the great management team, training availability, incentive programs, friendly environment, and growth opportunities."