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JPMorgan Employee Reviews for Customer Service Associate

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Customer Service Associates at JPMorgan give their company a 3.0 out of 5.0, while the average rating for JPMorgan is 4.0, making them 29% less happy than every other employee at JPMorgan and 18% less happy than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.

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3.0
Average Rating
(based on 1 Customer Service Associate Review Rating)
Customer Service Associate
Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2.5 / 5
Support You Get 3.5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 1.5 / 5 Way You Work 4.5 / 5
Customer Service Associate
in Bellville, OH

"JPMorgan Chase is a good place to work while in college."

What do you like about working at JPMorgan?

"I like the flexible hours."

What don't you like about working at JPMorgan?

"I dislike late shift and overtime."

What suggestions do you have for management?

"I would suggest more training, and leave room for advancement."

Customer Service Associate
in Melville, NY

"Fine."

What do you like about working at JPMorgan?

"They provide training for further growth."

Do you have any tips for others interviewing with this company?

"Be honest and open to learn new things."

What suggestions do you have for management?

"Provide as much training as possible."

Customer Service Associate
in Columbus, OH

What do you like about working at JPMorgan?

"Chase was flexible to me when I was in school, and I was able to work and go to school."

What don't you like about working at JPMorgan?

"Out of nowhere, they were not flexible with my school schedule."

What suggestions do you have for management?

"They should not hire college students if they are not going to be flexible."

Average JPMorgan Attributes by Customer Service Associate

Company Culture
1.5
Growth Opportunities
3
People You Work With
4
Person You Work For
3
Rewards You Receive
2
Support You Get
3.5
Way You Work
4.5
Work Setting
2.5
Customer Service Associate

What do you like about working at JPMorgan?

"I love everything. Coworkers are like a big family, management is always willing to work with you, and there is growth potential."

Do you have any tips for others interviewing with this company?

"Be yourself be honest."

What don't you like about working at JPMorgan?

"I dislike the commute. We recently relocated to a new campus, and my commute went from a 30-minute drive to a one-hour and 20-minute drive."

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