"The company undervalues you. You get no help from upper management or from corporate. When company works over the customer, you take the heat and get yelled at by the customer, threats and all for them as they will never directly communicate with said customer. I've seen customers charged for things twice on orders and told to put duplicate item when it comes in back in stock and not refund money back to customer. They always use deceptive practices."
"While I have worked at Jos A Bank since 2012, I have seen little change for the better. The corporate structure seems to communicate, at best, infrequently with the larger retail chain, making it very difficult for feedback to be received and processed."
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