Cleveland, OH
Posted 04/17/2021

Xylem |zlm|

  1. The tissue in plants that brings water upward from the roots;

  2. a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world's most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world's water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at .

We Offer You More Than Just "A Job"

  • Professional Development - To advance the capabilities of our people, we offer a wide variety of experiences to support our employees' professional growth and continuous learning.

  • Total Rewards - We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

  • Watermark - Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

  • Employee Networks - Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women's, LGBT+ and Allies, Veteran's, People of Color and Allies, Emerging Leaders, and Working Parents Networks.

The Role: Xylem seeks to hire a North Regional RF Field Technician. This position is responsible for overall planning and execution of all RF deployment projects employing generally accepted Sensus processes. This position will be responsible for the operations and maintenance scheduling, customer interface, sub-contractors, network deployment, optimization, and customer acceptance.

This position can be based and performed in any location in the United States, except Colorado

Essential Duties/Principal Responsibilities:

  • Main responsibility is certifying the RF equipment utilized in Advanced Metering Infrastructure (AMI) networks. The RF equipment consists of proprietary cellular type base station hardware used in reading and communicating with electric, gas, water, lighting and various other endpoints.

  • Utilization of Salesforce customer relationship management (CRM) for work schedule, data tracking, operational verification, certification of equipment tracking and paperwork

  • Provide written documentation, screen captures, photography or any other mechanism to a host of internal and external resources.

  • Additional duties will include the oversite of contractor installation groups used in installing the RF equipment and provide feedback of their installations.

  • Responsible for troubleshooting networks that fail to meet or maintain the minimum contractual levels or System Level Acceptance (SLA).

  • Items could consist of but are not limited to interference mitigation in the Sensus licensed spectrum, faulty installations of the RF network equipment, base station hardware or power system failures or other instances that may arise

  • Provide feedback to the internal RF Design group, VAR's, installation contractors or any other entity that requires the tracking and management of installations in order to set and maintain Sensus' high standards

  • May be called on to be a resource during pilots, test phases, proof of concept in an effort to increase market share within the AMI industry and meet with external individuals and or groups to promote an eventual sale.

  • In instances of NaaS (Network as a Service) in the given territory the RFE will be responsible in maintaining the projected response times called out in the contract.

  • Will develop topics for and conduct routine meetings within Sensus to help solidify projected versus actual field performance metrics, provide standard deployment practices from the deployment of pilots to O&M activities and document findings.

  • Primary interaction and workload will be directed by the Project and or Program Managers within the geographic area being served and report to this group

  • Training and support will either come from the Senior RFE and or the regional RFE

  • Participation in Xylem Watermark volunteer activities

  • Work related experience including AMI / AMR, military, cellular, industry preferred with a focus on RF field related background

  • Strong problem solving and analytical skills are essential. The ability to work under pressure and provide high quality solutions to problems.

  • Must be able to work independently and function as part of a team internally as well as externally.

  • Must be literate with all MS Suite applications, general computer skills, able to type efficiently, Spreadsheets, Graphs and Analyses of project related information, Salesforce knowledge or similar CRM based applications,

  • Must be literate in using RF field test equipment such as Spectrum Analyzer, , Wattmeter, loads, attenuators etc.

  • Additional understanding of antenna's and capabilities (panel, Omni), cable types, usage as well as it's dB values, combiner splitters and all the properties that exist for each, backhaul such as fiber, modems, routers, cellular, SIM card configuration, range finder. Helpful to have a general aptitude for hardware, firmware, software and how they work together

  • Unix, Linux, Oracle, MSSQL background is not essential but a plus for individuals in understanding the background on data processing

  • Understanding of programmable DC power systems and associated battery plants

  • All candidates must have a reliable source of transportation to travel throughout the region, valid and current driver's license and clean driving record

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Some physical work is to be considered which can consist of climbing ladders, hauling equipment necessary to perform certification operations (spectrum analyzer, wattmeter, cabling, laptop etc.) and in some cases you may be asked to utilize a bucket truck or cherry picker to reach the RF equipment

  • Location of equipment varies from indoor and outdoor environments and work is performed in all seasons of the year

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Work consists of 80% field work followed by documentation handling

  • Travel: 75%

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


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