Explore all aspects of a customer's experience, establishing a complete understanding of their needs and preferences through a variety of tools and techniques, including extensive market research, ethnographic research, and usability translating research into actionable user insights for clients, designers, developers, and other stakeholders. Apply advanced consulting skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction and mentor or supervise team members, if needed.
-Experience with leading design strategy sessions for gathering requirements, guiding a team through data collection, analyzing results, deriving insights and recommendations, and developing process flows or experience maps as outputs in client-ready deliverable format
-Experience in facilitating workshops and human-centered design sessions with functional or technical teams
-BA or BS degree
-2+ years of experience as a design strategy team lead
-Experience in working with the DoD or military in a human-centered design capacity
-Knowledge of Enterprise IT Transformation
-Possession of excellent client-facing or consulting skills
-MA or MS degree in IT or a design-related field
-Human-Centered Design Certification
-Facilitation or Presentation Certification
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Were an EOE that empowers our peopleno matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristicto fearlessly drive change.#LI-AH1
At Booz Allen, we believe that your talents are the gateway to tomorrow.?Working at the?leading-edge?of artificial intelligence, data science, digital transformation, cybersecurity, engineering, and health and science, we uncover?and?solve the emerging challenges of our time.?Ours is a culture of innovation, rooted in?a collective?desire to make a lasting impact that you will realize. The?skills youll bring to our?team,?coupled?with the?unparalleled?missions youll serve, will shift the way the world works and lead us into the future. Change is?within reachand it all starts with you.
If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to firstname.lastname@example.org . Please indicate the specifics of the assistance needed. This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. Were an EOE that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic to fearlessly drive change.