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Social Media Coordinator (Remote)

New York, NY
Yelp
Posted 03/02/2021

The Social Media Coordinator supports our social media team on the day-to-day management and growth of Yelp's corporate social media presence across numerous channels. We are seeking a long-term, 19 hours per week, coordinator to support our efforts across Instagram, Tiktok, Twitter and Facebook. Yelp's social landscape includes 300+ national and local handles across North America.This is a long term part-time remote role based in the United States#LI-RemoteWhere You Come In:You'll handle social community interactions and conversations about Yelp.You'll compile social community feedback to share with relevant stakeholders.You'll assist the Customer Service department in identifying, routing and escalating social. community issues to the proper personnel and departments.You'll utilize social listening/sentiment tools to recommend content adjustments.You'll coordinate content calendar executions on Instagram, including asset management.You'll produce video content for TikTok launch.You'll report to the Director of Social Media.What it Takes to Succeed:You have a bachelor's degree in Journalism, Communications, Marketing or relevant professional experience.You have 1+ years of experience in social media.You have a passion for community management and customer support with experience executing video content on Tiktok and sourcing content for Instagram.You have direct, hands-on experience supporting social properties in a corporate environment with consumer-facing channels/messages. You have experience with social media copywriting and asset coordination for multiple accounts.You have direct experience with creating video content for TikTok.You have experience with social community management as it relates to interacting directly with followers, accounts and the community at large. You have the ability to follow processes and maintain organization in your execution of tasks for maintaining a community management process.At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity."We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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