Job Description
Title: Assistant Technical Service Engineer
Pay Rate: $25-30/hr
Schedule: Monday-Friday (on-site), 8am-5pm
About Company:
Our client is looking for an Assistant Technical Service Engineer to join their team. They are a leading semiconductor supplier, and manufacturer. They develop solution-based products and services to meet customers’ needs. Over the years, they have grown to become a major supplier for Semiconductor, Defense industries, and its adjacent markets.
Job Summary:
Insight Global is hiring an Assistant Technical Service Engineer for a client within the Semiconductor industry. This work will include but not limited to, installation and commissioning, troubleshooting / field rectification, service technical support and customer service.
Responsibilities:
- Assess and repair electrical or IT communication failures
- Support installation, commissioning activities, and field troubleshooting
- To train customers and new hire engineers the proper installation and field troubleshooting
- Provide service report on assigned task and daily repot for management
- To attend required safety training both internal and external prior to field entry
- Ensure and comply with healthy and safe work procedure. Monitor field service works comply with company/customer site policies & procedures.
- Communicate with customers about work time, fault repairs, and downtime, working to minimize customer wait time and maximize solution efficiency
- Maintain a good working relationship with clients, third-party contractors, and parts vendors
- Support Country manager in product sales .
- All other ad-hoc duties assigned
Qualifications:
- High school diploma or equivalent
- Strong knowledge of electrical troubleshooting and repair
- Use of Microsoft Office applications
- Comfortable working with small objects and have good hand-eye coordination. Strong problem-solving skills and the ability to work well under pressure are also must-haves. You must also be able to follow instructions carefully and adhere to strict safety protocols.
- Comfortable working in cleanrooms and be responsible for a variety of tasks and to have strong attention to detail and be able to work in a fast-paced environment