Job Description
The Company
Neora, LLC has established a direct sales business model that provides our products to customers around the globe via thousands of direct sales Brand Partners, resulting in aggressive growth and success since the company’s founding in 2011. Neora is positioned for continued growth both domestically and internationally. Neora is based in Dallas, Texas with the basic functional areas including a call center in the corporate office. We also have entities established in Canada, Mexico, Colombia, South Korea, Hong Kong, Australia, and New Zealand.
Position Objective
A Compliance Analyst will be responsible for ensuring the company and its network of distributors comply with all applicable laws, regulations, and internal policies related to direct selling, marketing, and compensation plans. This role involves proactive monitoring, risk assessment, development, and implementation of compliance procedures, as well as providing training and guidance to ensure ethical conduct.
Specific Accountabilities/Essential Functions of Position
- Monitor Regulatory Landscape: Stay up-to-date with changes in laws, regulations, and industry best practices relevant to MLM and direct selling, such as consumer protection laws, advertising standards, and regulations related to pyramid schemes.
- Review Marketing Materials: Analyze and approve marketing materials, product claims, and online content used by distributors to ensure compliance with legal and ethical standards.
- Distributor Compliance Monitoring: Monitor distributor activities for compliance with company policies and legal requirements, including reviewing social media accounts, websites, and promotional events.
- Investigate Compliance Concerns: Investigate reported or suspected compliance violations, gather evidence, and recommend appropriate corrective actions.
- Develop and Implement Compliance Programs: Assist in the development, implementation, and maintenance of compliance programs, policies, and procedures tailored to the MLM business model.
- Risk Assessment: Conduct risk assessments to identify potential areas of non-compliance and recommend mitigation strategies.
- Training and Education: Develop and deliver compliance training programs for distributors and employees to educate them on legal and ethical requirements, company policies, and best practices.
- Documentation and Reporting: Prepare and maintain detailed reports on compliance activities, risk assessments, audit findings, and corrective actions.
- Collaboration: Collaborate with other departments, such as legal, marketing, and sales, to ensure compliance is integrated into all aspects of the business.
- Other Duties as Assigned
Job Qualifications
- Experience in compliance or a regulatory role, preferably within the direct selling or MLM industry.
- Strong understanding of MLM regulations, compensation plans, and distributor compliance.
- Excellent analytical, research, and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to effectively educate and guide distributors on compliance matters.
- Detail-oriented and organized with the ability to manage multiple tasks and deadlines.
- Ability to work independently and as part of a team.
- Must possess advanced MS Excel skills and be proficient in the entire MS Suite (e.g. MS Project, Word, Power Point, etc.)
- Minimum Education: High School diploma or equivalent required, some training or college courses preferred
- Minimum Related Experience: 3 Years
- Preferred Experience: 5 Years, or equivalent combination of education and experience.
- Bilingual Preferred (Spanish)
Competencies
- Communication Skills
- Teamwork and Collaboration
- Problem-Solving
- Adaptability
- Conflict Resolution
- Results Orientation
- Time Management
- Decision Making
- Attention to Detail
Functional/Technical Competencies
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint, etc.)
- Exigo knowledge is a plus
- Fieldwatch (Momentum Factor) is a plus
- Familiarity with all social media platforms (Facebook, Instagram, X, TikTok, etc.,)
Applicable Core Competencies
- Integrity – Be honest, dependable, maintaining a strong work ethic; work diligently, follow company policies, respect co-workers, build trust and exhibit professional and responsible behavior
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
- Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason.
- Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates group presentation skills; Participates in meetings.Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents data effectively; Able to read and interpret written information
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to handle frequent change, delays, or unexpected events.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Neora is an equal opportunity employer.