Job Description
Job DescriptionCompany Description
Immediate opening for our Inside Sales Department for a Window/Door Manufacturing Co.
CUSTOMER SERVICE (INSIDE SALES) REPRESENTATIVE
We are seeking a Customer Service Representative to join our team! In this role, you will be responsible for helping customers by providing product and service information, as well as providing quotes.
Responsibilities:
- Handle customer inquiries by providing product and service information
- Document and update customer records based on interactions
- Develop and maintain a base of knowledge for the evolving products and services
- Partnering with Outside Sales to provide a prompt solution to Customer and Dealer concerns and complaints
- Support the order fulfillment process by working extensively with Production Control & Shipping
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Solid Work Ethic
- Strong computer skills
- Experience in the Building Industry a plus!
Skills:
- Data entry/10 key
- Strong math skills
- Knowledge of tape measurement reading
- Customer Service experience
- Ability to learn skills quickly & multi-task in a fast pace & changing office environment
- Strong attention to detail
International Window is a growing Manufacturer in the Window & Door Industry. We offer a wide array of products both in aluminum and vinyl. We have Authorized Dealers that have remained loyal Customers for 30 + years and we continue to grow!
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Company Description
International Window is a growing Manufacturer in the Window & Door Industry. We offer a wide array of products both in aluminum and vinyl. We have Authorized Dealers that have remained loyal Customers for 30 + years and we continue to grow!\r\n\r\n\r\n\r\n\r\n\r\n\\\\