Danley's Garage - Office Assistant
Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're seeking a meticulous and dynamic Office Assistant on our Operations Team. This entry-level role is perfect for someone eager to learn, highly organized, and ready to contribute to a wide range of construction-related projects.
Hours:
- Monday to Friday, 8:00 am - 4:30 pm
What You'll Do:
- Support the project team by assisting with day-to-day coordination tasks and ensuring accuracy in documentation.
- Help identify and address issues during project planning and customer service stages with guidance from senior staff.
- Stay current with industry trends and internal updates, quickly learning new systems and procedures.
- Assist in reviewing project details within required timeframes, upholding company quality standards.
- Provide timely updates to customers and team members regarding project progress through clear and professional communication.
- Participate in continuous improvement efforts by offering suggestions and helping implement new processes.
- Support customer interactions by answering calls, responding to emails, and escalating concerns when needed.
- Assist with administrative tasks related to permits, demolition, materials, and service orders.
- Collaborate with field staff and internal departments, including Sales, to support project execution and customer satisfaction.
- Learn to navigate and use key software platforms such as Excel, Google Layout, Adobe, and Office 365.
- Contribute to team goals and take initiative in a dynamic work environment.
- Develop knowledge of Danley's product line and basic construction processes.
- Upload and organize project-related files and images in the CRM system.
- Begin learning about zoning codes and assist in ensuring that project plans comply with municipal guidelines.
- Help review permits and create work orders with accuracy under the supervision of experienced team members.
- Assist in the coordination of building inspections.
Position Requirements:
- Minimum of 1 year in customer service with proven problem-solving capabilities.
- Excellent verbal and written communication skills.
- Skilled in managing multiple tasks and projects simultaneously.
- Excel at proofreading and reviewing others' work for accuracy.
- Strong team player with a collaborative approach.
- Must pass a background check and drug screening.
Preferred Skills:
- Proactive and innovative mindset.
- Experience in the home improvement or construction industry is a plus, though not required.
- Bilingual (Spanish or Polish) is a plus.
Job Information:
- Hours:8am to 4:30pm Monday To Friday; 30 Min Lunch;
- Location:6300 North River Road, Rosemont, IL, 60018
- Pay Range:$18/Hr
Benefits Offered To Danley's Employees:
- Health:Comprehensive medical coverage, including options 4 different PPO plans. Coverage is available for employees, spouses, and dependents. Free HealthiestYou (by Teladoc) when you are enrolled in one of Danley's medical plans.
- Dental:Dental coverage (PPO plans) including preventive services, basic and major procedures, etc.
- Vision:Vision plans cover annual eye exams, prescription lenses, and frames or contact lenses.
- Disability Coverage:Employees can enroll in STD and LTD.
- Voluntary Life Insurance:Employees have the option to purchase voluntary term life insurance with a guaranteed issue amount of $100,000. The max benefits amount is $300,000.
- Employees are additionally offered:Accident, Critical Illness, and Hospital Care coverage as well as identity Theft protection
- 401(k) Retirement Plan:401(k) with company match
- PTO and paid holidays
Why Work for Danley's?
- Leadership: We are the most recognizable garage builder in Chicagoland and constantly pursue ways we can be continuously better, faster and stronger at what we do
- Growth:We have constructed more than 100,000 garages to date and our best-in-class team of employees are adding to that number every single day
- Culture:Danley's has worked hard to create a culture where everyone enjoys coming to work and where co-workers are seen as family. The result? A truly unique office environment and culture.
- Security: Danley's has been in business since 1959 with no signs of slowing
- Professionalism: We set the bar by investing heavily in quality improvements and establishing industry-best operations that are the envy of our competitors.
- Teamwork: We are focused on assisting each other and working together to take care of our customers, which is something we value above all else.