Job Summary:
Our client is seeking a Software Developer to join their team! This position is located in Hopkins, Minnesota.
Duties:
- Provide daily support and administration of IT Service Management (ITSM) tools, including configuration, scripting, integrations, and system maintenance
- Collaborate with functional teams to gather and analyze business requirements for various ITSM modules
- Design, develop, and execute system testing procedures to ensure quality and functionality of ITSM tool configurations
- Create and maintain documentation for standard operating procedures, system configurations, and knowledge transfer
- Troubleshoot and resolve system issues, ensuring minimal disruption to IT operations
- Develop custom workflows, JavaScript routines, and system configurations to meet specific business needs
- Maintain clear and regular communication with management and stakeholders regarding system performance, issues, and project status
- Coordinate with offshore or remote teams to ensure consistent updates and support coverage
Desired Skills/Experience:
- Bachelor’s degree in Management Information Systems (MIS), Computer Science, or a related IT field
- 2+ years of hands-on experience with Node.js
- 2+ years of experience working with TypeScript
- 2+ years of experience using Microsoft SQL Server (MSSQL)
- 2+ years of experience developing with React.js
- Experience in web development using JavaScript, XML, and HTML
- Experience working with IT Service Management (ITSM) systems such as Remedy, ServiceNow, or similar platforms
Benefits:
- Medical, Dental, & Vision Insurance Plans
- Employee-Owned Profit Sharing (ESOP)
- 401K offered
The approximate pay range for this position is between $30.00 and $44.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.