Position Description and Job Skill Set:
- Acquire knowledge of the new vital records database management system.
- Answer incoming calls, online and email requests for assistance with the vital records database management system.
- Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system.
- Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
- Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.
Required Skills/Experience:
- Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.
- Ability to effectively communicate with coworkers involved in the collection, management and development of agency data resources in order to advance the agency's data modernization goals.
Preferred/Not Required:
- Experience working with or for government entities on data and/or IT-related projects.
- Experience working with Vital Records.
Note: For H-1B and OPT cases, we are seeking candidates from recognised organizations.
"No phone calls please."