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Banquet Captain

Cary, NC
Atrium Hospitality
Posted 06/24/2025
$30,000.00-$45,000.00 per year

Now hiring in Cary, NC

Job Description Job Description Hotel:

Raleigh Durham Embassy Suites 201 Harrison Oaks Blvd Cary, NC 27513 Banquet Captain Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Career Growth & Learning

  • 40% of our management hires are internal promotions! Invest in Your Future
  • 401(k) plan with company match. Comprehensive Health Coverage
  • Medical, dental, and vision insurance options. Paid Time Off & Vacation
  • Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life
  • Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact
  • Make a difference through Atrium's community service and volunteer programs.

FULL TIME OPEN AVAILABILITY $17 -$17.85 HR

Embassy Suites is located seven miles from Research Triangle Park and four miles from the Raleigh-Durham International Airport.

Minutes from:

Area Universities: Duke University, NC Central University, NC State University, Shaw University, University of NC Chapel-Hill

USA Baseball National Training Center.

At the Embassy Suites Raleigh, is a busy full-service hotel featuring 273 all-suite rooms with a dynamic 29K square feet of meeting space. We pride ourselves on offering exceptional guest experiences with our complimentary made to order breakfast and evening reception, on-site restaurant, indoor pool, and 24-hour fitness center. Join our team and be a part of the exceptional hospitality provided by our Atrium Associates.

At the Embassy Suites Raleigh, we offer not just a job, but a path to personal and professional growth. Come Grow with Us!

Benefits:

Free Lunch! Monthly employee socials to honor all anniversaries, birthdays, employee of the month and manager of the quarter recognition. Positive team culture and opportunity for advancement. Monthly coffee with the GM - free beverage item from café provided. Discounted rates at Atrium properties. Benefits: Merit Increases, Referral Bonus, Paid Vacation/Sick time/holidays, Health/401K, Daily Pay option, Tuition Reimbursements, Management training, Gym membership discounts, Auto/Home Insurance and Pet Insurance to name a few. Primary Purpose:

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by

planning and implementing the serving details for the event.

Work Performed:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:

Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;

Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;

Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;

Ensures the servers are ready to serve the meal when its prepared;

Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;

Maintain communication with the guest contact person for guest needs;

Set-up, operate and dismantle audio-visual equipment;

Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;

Able to perform job of Banquet Associate and Banquet Bartender;

Able to understand departmental forecasting to ensure appropriate staffing levels;

Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;

Ensures service standards are being followed and takes corrective action when they are not;

Guide, direct, and motivate banquet staff;

Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and

Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Previous customer service experience

Six months of banquet food service experience

Preferred Prior Experience:

Prior leadership experience

Preferred Education:

High School diploma or equivalent

Required Licenses/ Certification:

Food Safety certificate or complete training during initial 90 days.

Alcohol certification or complete training during initial 90 days.

Physical:

Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.


Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy -policy

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