- Reviewing aging reports to identify and follow up on overdue or delinquent accounts
- Communicating with customers and internal teams to resolve outstanding balances
- Leading weekly collections reviews to prioritize high-risk accounts
- Maintaining thorough records of all interactions and actions
- Tracking due dates and issuing payment reminders
- Investigating billing issues, disputes, and partial payments
- Monitoring account activity daily and updating status records
- Assisting with processing payments (e.g., ACH, wire, lockbox) and generating invoices
- Coordinating with third-party agencies or legal resources when necessary
- Supporting audits and providing ad-hoc reporting and analysis as needed
Collections Specialist (Gibbsboro)
Gibbsboro, NJ
Addison Group
Posted 06/23/2025