At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
eBay Inc. is a leading force in global commerce, linking millions of buyers and sellers internationally. We aim to empower economic opportunities for individuals, entrepreneurs, and businesses of all sizes. Operating in 190 markets worldwide, eBay Marketplaces offers a platform for innovation and creativity. Seeking a company that values passion, bravery, and inventiveness, where you'll help shape the future of global commerce? Interested in influencing how people buy, sell, connect, and share globally? Consider joining eBay—a community with a purpose-driven dedication to fostering an ambitious and inclusive workplace, where you'll feel proud to contribute.
About the team and the role:
If you are up to the challenges to build new and cutting edge large scale internet web services and applications used by millions of business sellers around the globe every day and drive critical, significant & impactful changes to one of world's largest internet properties, then join us - Digital Service Self-Service team.
The Digital Service Self-Service team leads efforts to enhance online customer support experiences through innovative self-service solutions, prioritizing efficiency and advancement. Our strategic decisions are centered around eBay's customers, placing them as our foremost priority in all implementations. Comprising members from Global Customer Service (GCX), Global Trust, and Global Security and Resiliency organizations, the team cultivates a culture that values work/life balance, creativity, and collaboration. The role includes spearheading crucial initiatives aimed at improving service delivery, thereby directly impacting customer satisfaction
Creativity, curiosity, dedication, pride, respect, collaboration and good communication skills are what we’re looking for. We expect someone with proven computer science fundamentals, a strong drive for results, thrives on continuous innovation, dreams big, self-starts, learns fast, gets things done while having fun.
What you will accomplish
- Translate requirements to software design and create clean, efficient, extensible, maintainable code.
- Architect, develop, and deploy highly scalable, resilient and performant distributed systems full stack applications
- Practices evidence-centered design making features testable, ensuring high quality and improving velocity in continuous delivery.
- Provide technical guidance, code review for immediate team and other teams, chip in and review ADRs (Architecture Decision Records), coaching, and mentorship to individual team members within and outside teams.
- Identify gaps and issues across systems and functional areas, propose solutions, build the engineering roadmap, and drive resolution.
- Lead engineering support, release, and on-call responsibilities for an "always-on" 24/7 site.
What you will bring
- 7+ years of software design and development experience or MS in Computer Science plus 5 years of experience, solid foundation in computer science with strong competencies in problem solving and software design
- 2+ years working on GenAI solutions, with hands-on experience using LLMs, vector stores, and prompt engineering
- Proficiency in languages such as Python, Java, C++, or other relevant languages for AI development. Experience with micro-services architecture and distributed systems.
- Ability to design scalable and efficient AI systems and enthusiasm for staying updated with the latest AI research and technologies.
- Strong understanding of machine learning algorithms and techniques.
- Proficiency in databases, with experience in Oracle, NoSQL databases, and GraphQL
- Experience in developing RESTful , GraphQL and API design at scale.
The base pay range for this position is expected in the range below:
$132,000 - $222,100Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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