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VP, Mortgage Post-Closing Manager & Audit Liaison

Bethesda, MD
Presidential Bank Mortgage
Posted 05/29/2025

The Vice President, Post-Closing Manager and Audit Liaison is jointly responsible for overseeing post-closing operations, providing compliance guidance, and interacting with entities during customary and ad hoc audits. In addition, this role involves reporting, analysis, and enhancement of operations guided by audit findings and our focus on continuous improvement. Also responsible for working in collaboration with each region’s operational leadership to foster best practices across all regions.


FLSA Status: Full-Time (Exempt)

 

Reports to:  VP, Secondary Marketing


Location: Bethesda MD (on-site) 

 

Major Duties and Responsibilities:

Strong knowledge of residential lending post-closing operations and compliance, including:

  • Shipping
  • Insuring and guaranteeing
  • Trailing documents
  • Transfer of servicing


Act as point of contact with entities performing mortgage reviews or audits, including internal audits, OCC examinations, the annual external audit, VA reviews and other reviews. Addresses findings with the examiner to clear and rebut issues.


Professionally interact with our Bank’s compliance team


Manage all mortgage division compliance activities, including solving compliance issues that arise in the loan process on “live” originations


Hands-on, detailed approach that involves development of tools to enhance reporting, analysis of OPS and compliance


Optimize the origination processes (pre & post-closing) by using audit finding as concrete examples of issues needing improvement


Drive changes in processing and closing to reduce suspense charges, audit findings and other issues that impact gain on sale


Responsible for developing, preparing, and analyzing reports to improve loan quality and the overall origination process and to provide management tools to each functional leader

   

Management of redisclosing due to valid change in circumstance

      

Provide input in prioritizing enhancements to the Encompass LOS

      

Primary point of contact and provide oversight of mortgage related vendors including XACTUS, Mavent, Truv, Stripe, Class Valuations

     

Maintain an excellent knowledge of current secondary market guidelines, for Conventional, FHA, VA, USDA-RD and VHDA loans.  Must be able to understand and apply policies to all mortgage lending situations

     

Other duties as may be required and assigned



Position Requirements:

·      College graduate with background in business, economics, or finance preferred; or significant experience at the management level in a banking, mortgage banking, or credit union credit operation.


Equivalent experience and formal training may substitute for degree.

·      Experience with mortgage lending operations and the Encompass LOS.

·      In-depth knowledge of all mortgage products and services, policies, and procedures and related regulations.

·      Exceptional Excel skills to enable analysis of operations and related metrics.

·      Demonstrated ability to make complex decisions regarding a variety of financial activities.

·      Demonstrated leadership skills with ability to deal effectively with external corporate executives and


Company’s senior management.

·      Demonstrated effective leadership skills that include creating and maintaining a positive work environment both with peers and co-workers.

·      Must be able to work effectively under pressure and tight deadlines.

·      Must be a self-starter.


Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

·      While performing the duties of this job, the ability to stand and/or sit for long periods of time is regularly required. Ability to talk, listen and see. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch

·      The associate must occasionally lift and/or move up to 25 pounds, may also include lifting overhead

·      Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation

·      Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media

·      Moderate sound as in business office with office machines, computers, and people traffic

 

Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law.


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