Property Manager
SUMMARY
Experienced property manager tasked with helping ensure long-term occupancy in company properties by providing the highest possible level of customer service to tenants and maintaining the appearance and performance of properties to first-class institutional standards. Manage the operating costs and approved capital expenditures for assigned properties. Hire, train and supervise Assistant Property Managers and Tenant Service Technicians. Manage commercial, office, industrial or flex real estate properties by performing the following duties personally or through subordinate supervisors.
JOB FUNCTIONS
- Manage move-in process to tenants’ satisfaction. Visit tenants regularly and maintain a positive, productive, and professional relationship. Complete legal documents pertaining to lease administration and administer the lease. Assist with tenant renewals, expansions, and contractions.
- Regularly inspect and evaluate all building equipment, systems, and grounds to ensure that the appearance and operation of the company’s properties meet company standards. Develop and maintain emergency procedures and preventative maintenance programs for all buildings.
- Oversee the work order system to ensure that tenant service calls are handled within one hour and to 100% customer satisfaction.
- Negotiate contracts with key outside contractors to provide services as required. Ensure that work performed by contractors is performed timely and appropriately and with applicable liability/insurance coverage.
- Develop and manage the annual budgets for assigned properties and ensure properties operate within budget. Review monthly operating reports and explain budget variances. Review quarterly trial balances and ensure proper allocation of service costs. Manage collection of accounts receivable and operating expenses. Manage approved capital expenditures.
- Must be available 24/7 to respond to building emergencies or to respond to work being performed.
- Need to have a good working knowledge of all building systems and be able to manage contractors that work on the systems including but not limited to: Water systems, heating, ventilating, air conditioning, plumbing, energy management systems, fire protection and fire alarm systems, air pressure systems, natural and propane gas systems, sanitary sewer systems, storm, water management systems electrical systems, generators, UPS, elevators, janitorial, waste management & recycling, doors, pest control, furniture management, parking garages and lots, signage, landscaping, telephone, internet and communication systems.
- Coordinate building and tenant improvement construction projects with demonstrated experience managing construction projects from conception to completion.
- Strong understanding and hands-on experience with HVAC systems and building management systems (BMS). Experience with cooling towers, chillers, air handlers, and VAV systems and controls.
- Ability to perform detailed inspections of the property with design professionals, tenants, insurance companies, contractors, lenders, and investment partners and have communication skills to explain building systems.
QUALIFICATIONS
- Bachelor’s degree from four-year college or university preferred.
- 7+ years of property management experience.
- At least two years prior supervisory experience.
- Ability to read and interpret documents such as leases, safety rules, operating and maintenance instructions, procedure manuals, and vendor proposals.
- Ability to draft and negotiate detailed construction contracts with design professionals and contractors.
- High proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and MRI.
- CCIM, CPM or RPA designation.
- State real estate sales license preferred.
- Valid drivers’ license and own transportation.