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Supporting the patients and providers of the MGH Dental Group, in collaboration with the Oral & Facial Pain Division, the Billing Rep II is largely responsible for managing pre-estimates and prior authorizations proactively and efficiently.
Job Summary
Summary
Responsible for maintenance of accurate billing records of complex patient accounts, process payments and adjustments, and communicate with patients to answer questions or provide information.
Essential Functions
- Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
- Addresses issues of a more complex nature and support junior staff by answering day to day questions
- Process payments and maintain up-to-date billing records
- Reprocessing insurance denials and submitting all necessary documentation for payment
- Maintain accurate billing records and files
- Collaborate with other departments to resolve billing and payment issues
- May prepare monthly and quarterly billing reports for management review
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
- Experience in billing, finance or collections 2-3 years required
Knowledge, Skills and Abilities
- Strong attention to detail.
- Excellent interpersonal, written and verbal communication skills.
- Proficient in Microsoft Office Excel and other relevant billing software.
- Ability to prioritize and manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
165 Cambridge Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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