CareerBliss

IT Business Systems Analyst II

Rancho Cucamonga, CA
Inland Empire Health Plan
Posted 05/08/2025

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Applying analytical techniques and processes, the IT Business Systems Analyst II provides guidance to IT and Business Departments, to resolve technical and project implementation deliverables for medium and complex projects. The IT Business Systems Analyst II is responsible for developing system documentation such as requirements specifications, design documents, process flows, use cases, system Integration flows, data flows, project plans, user manuals, and training procedures. The IT Business Systems Analyst II understands business requirements and often serves as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.

Requirements include (but are not limited to):

- Business Analysis Planning & Monitoring

- Elicitation & Collaboration

- Requirements Life Cycle Management

- Strategy Analysis

- Requirements Analysis

- Data Analysis

- Solution Evaluation

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks!

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

Competitive salary.
Hybrid schedule.
CalPERS retirement.
State of the art fitness center on-site.
Medical Insurance with Dental and Vision.
Life, short-term, and long-term disability options
Career advancement opportunities and professional development.
Wellness programs that promote a healthy work-life balance.
Flexible Spending Account – Health Care/Childcare
CalPERS retirement
457(b) option with a contribution match
Paid life insurance for employees
Pet care insurance

Education & Requirements

Requires five plus (5+) years of relevant technical systems analyst or business work experience
Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures
Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements
Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted
Experience developing Quality-of-service (non-functional) requirements - are requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability
Experience developing Performance Report - define the purpose of a report, its justification, attributes and columns, owners, and runtime parameters
Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process
Experience conducting facilitated workshops for requirements analysis
Experience creating workflows and developing graphic representations of complex business processes
Bachelor’s degree in Business Administration, Computer Science, Healthcare, or related program from an accredited institution required
IIBA, CBAP Preferred

Key Qualifications

Must have a valid California Driver's License
Understanding of SDLC and various methodologies
Knowledge of formal requirements gathering methodologies.
Knowledge of project management principles and practices
Understanding of how to interpret needs of stakeholders correctly
Requires technical, analytical, and process skills
Requires interpersonal skills
Proficiency with Microsoft PC desktop applications including Excel, Word, MS Project, and Visio
Clearly articulate both problems and proposed solutions
Prioritize personal and team workloads to best meet organizational objectives
Work effectively on a high-performing team
Adapt in a dynamic environment through maintaining resiliency
Present issues and challenges to leads and managers
Work with a team of professionals from various disciplines
Makes necessary adjustments to work shift ensure completion of projects and to meet deadlines, e.g., system releases, critical milestones

Start your journey towards a thriving future with IEHP and apply TODAY!

Apply

My Email Please enter a valid email address to create job alerts. By clicking on "Continue", I give CareerBliss consent to process my data and to send me email alerts, as detailed in CareerBliss's Privacy Policy. I may withdraw my consent or unsubscribe at any time. Continue