Who We Are
Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means "skin-mind same root"-an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.
Job Summary
The Manager, People Experience at Tatcha is a key role within the People Team (HR) as well as the broader organization. In this role you will develop and execute projects aligned with the company's business needs, values and guiding beliefs. This work touches on every step of the employee journey with the goal of creating and nurturing a considered, inclusive and high-performing workplace culture. This role reports into the Director of People & Culture and is based (hybrid) in our San Francisco office.
Key Responsibilities
Each day at Tatcha is different with new problems to solve and tasks to tackle. We are a small and agile team, so your work may touch on different areas of HR, Recruiting and HR Operations. Your primary responsibilities will include:
Engagement Events:
Develop and execute an annual calendar of events and initiatives to promote our culture, brand-heritage and relationship-building for our in-office and remote employees
Oversee end-to-end event planning, including venue selection, venue management, budget tracking, and communications
Partner with internal stakeholders like Brand Heritage, Sustainability, Office Manager and more to align on event goals and coordinate logistics
Act as a champion of our culture and values through thoughtfully curated events and experiences
Employee Recognition:
Design and implement scalable ways to celebrate employees in alignment with our culture, values and business goals
Oversee formal and informal recognition programs and consistently encourage adoption
Manage strategy and logistics of company gifting, including holiday, anniversary and other occasions to recognize and celebrate
Develop internal campaigns and messaging to drive awareness, participation and excitement around recognition efforts
Track participation and sentiment and use data to recommend program improvements
Ensure recognition is inclusive across departments, roles, levels and locations
Internal Communications:
Write, edit and manage high-quality content for all internal channels on behalf of the People Team, including all-hands, newsletters, Slack and more
Design and implement communication plans to support business priorities and culture
Optimize tools and data to measure effectiveness and engagement, report insights and recommend improvements
Learning & Development:
Coordinate and support in the delivery of learning programs aligned with business needs and employee growth
Manage logistics, scheduling, communications and materials for in-person and remote sessions
Coordinate with external training providers to schedule, manage contracts, and evaluate effectiveness
Work creatively within budget limitations
Promote learning opportunities through internal channels and encourage participation
Collect feedback and data to inform updates or improvements to sessions
Who You Are
Excellent writing, storytelling and communication skills
Ability to build relationships cross-functionally and collaborate effectively
Able to independently manage multiple initiatives and deadlines
Comfortable in a fast-changing environment and can move with agility
Comfortable with public speaking, including with a large audience
Able to influence and inspire others in the organization
High integrity and honesty, and able to maintain confidentiality
A deep care for the employee experience
Excellent project management and organizational skills and attention to detail
High emotional intelligence and empathy
Ability to blend creative and strategic thinking
Eager and able to listen to, absorb, and offer feedback
Experience with HRIS, engagement survey tools and data analysis
Qualifications
5+ years of experience in HR, Employee Engagement or People Operations
Proficient with Microsoft Office Suite and/or Google Suite
Proven experience designing and delivering employee experience or culture-focused programs.
The Details
The expected base salary range for this position is $100,000 to $110,000. The exact base pay is determined by various factors including experience, skills, education, geographic location, and budget.
This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid time off, and paid holidays. #LI-BH1
Tatcha is committed to diversity and inclusion to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at careers@tatcha.com .
Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disability.
Protect yourself against fraud and identity theft. It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at careers@tatcha.com .