The ACA Operations Analyst I is a subject matter expert in ACA processes and procedures, supporting both internal teams and external customers. This role involves validating and analyzing 1095 data, configuring Status Tracker setup and imports, researching and resolving issues, and training internal teams on client-specific ACA deliverables. The analyst must have a foundational understanding of Affordable Care Act requirements, including 1095 Reporting and Hours Tracking, to effectively manage ongoing ACA administration tasks.
The Gig:
- Serves as a process and procedure subject matter expert to customers regarding the Affordable Care Act (ACA)
- Serves as a process and procedure subject matter expert to internal business partners regarding the Affordable Care Act (ACA) for 1095 reporting and hours tracking.
- Assists in the development, implementation, and the ongoing administration of current and new accounts for the ACA reporting and hours tracking, including the 1095 data validation, generation of the 1095 forms along with the transmission of data to the IRS and States.
- Conducts client meetings and training system demos on the validation process, document generation and transmittal process.
- Works proactively with clients to provide a path for ACA tracking and reporting success.
- Develops written procedures and processes for the product as it evolves.
- Maintains communication with clients and internal staff for new ACA developments and deadlines.
- Actively involved in the product enhancements design and testing
- Possess a thorough understanding and provide knowledge sharing of ACA 1095 process as well as the Hours Tracking systems functionality.
- Maintain and adhere to operational standards and best practices.
- Ensures sensitive information remains confidential and adheres to company guidelines.
- Regular attendance, punctuality, and schedule adherence are required.
- Perform other duties or special projects as assigned.
What you need to make the cut:
Bachelor's degree in Business Administration or equivalent work experience
Minimum of 2 years of experience with quality assurance, audit, or risk management that includes people or process leadership
2+ years' experience with either HRIS, payroll, benefits, insurance, and/or carrier systems and processes
Direct work experience with the ACA mandate along with the administration of customer data and IRS forms is strongly preferred.
Expertise with Excel strongly preferred including:
X LOOKUP
Pivot Tables
Concatenate Functions
Experience within the benefits, Human Resources, or health care industries is desired.
Ideal Candidates Will Possess:
- Proven ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced work environment.
- Ability to follow through on and successfully execute tasks while adhering to specified quality standards.
- Excellent problem analysis, troubleshooting, problem solving and decision-making skills.
- Strong organizational, analytical skills and strong attention to detail.
- Possess proactive mindset to seek information to create effective solutions.
- Ability to work well independently and as a team member.
- Excellent interpersonal, verbal, and written communication skills.
The pay range for this position is $17.00 to $28.00 per hour (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).
This role is eligible to participate in the annual bonus incentive plan.