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Customer Service Coordinator / CSC Family Practice

Albuquerque, NM
Ardent Health Services
Posted 04/16/2025

Overview

Join our team as a day shift, full-time, Customer Service Coordinator in Albuquerque, NM.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care.

Responsibilities

  • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.

  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.

  • Adheres to policies, procedures and regulations to ensure compliance and patient safety.

Qualifications

Job Requirements

  • High School Diploma or GED equivalent
  • One (1) year of previously related experience
  • Medical Terminology

Preferred Job Requirements

  • Associate's Degree in related field of study
  • Previous medical office experience
  • Heart Saver

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