Administrative Assistant

Counseling Services Administrative Assistant Position Available Position title: Administrative Assistant Hours: 20- 25 hours per week Rate of Pay: $15.00 per hour Supervision: This position will be supervised by Heidi Buckalew, Office Supervisor Position Description: The Administrative Assistant will assist the Office Supervisor with the daily oversight of the university counseling center. Essential duties include: Serve as initial contact for university constituents seeking services. Route calls and issues of concern to appropriate counseling staff. Schedule appointments for students, counselors, psychiatrists, and counseling center director. Release information according to established policy: comply with all FERPA and counseling/psychological guidelines for the release of confidential client records. Ensure security of the confidential nature of the services provided by the counselors and psychiatrists i.e., daily open/close office and file cabinets with medical charts used by the professional staff. Maintain a caring, secure, and confidential counseling environment. Perform other related duties as assigned. Qualifications: Strong interpersonal and customer service skills. Knowledge of general office procedures, practices, and equipment. Exercise good judgement under a variety of circumstances and make good decisions. Effective organizational skills: able to multitask and prioritize tasks to meet all assigned responsibilities. Express ideas clearly and concisely. Establish and maintain effective working relationships with diverse constituencies. Computer skills: Word and Excel and university software programs such as Pipeline, and PointNClick electronic health record system. To Apply: Send cover letter and resume to: Heidi Buckalew, Counseling Services Office Supervisor Heidi.Buckalew@mtsu.edu Application Deadline: Open until filled. Job Types: Full-time, Part-time Pay: From $15.00 per hour Expected hours: 20 – 25 per week Schedule: Monday to Friday Work Location: In person