Manager, Technical Service

Euclid, OH
Crown Cork & Seal USA, Inc.
Posted 06/11/2024

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 47 countries employing over 33,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals.


Crown’s Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit.


This is a remote traveling position. Candidate must live near a major airport in the midwest to eastern portion of the United States.

Position Overview:

Crown Food North America is searching for a Manager Technical Services to join our team. In this role, you will act as the US-based technical manager with responsibility for all aluminum specifications and development activity within CROWN’s North American Food Division. This role requires collaboration with CROWN’s Technical Center, production facilities, division management, regulatory department, and suppliers to provide technical support for the development and performance of aluminum packaging for food products. This role will provide on-site management of qualification trials and investigation of metal performance related quality issues.

Position Responsibilities:

Project Manager: Aluminum Specifications and Qualifications Provide technical leadership for on-going aluminum materials development, specifications and qualifications Identify joint developments with suppliers where better materials or novel surfaces offer performance or efficiency advantages Coordinate trials with CROWN production plants and suppliers and provide on-site management of trial activity Support on-going improvement in plant performance through hands-on technical support, providing expertise and transfer of best practices Assist the Food Division and our Technical Center with the investigation and resolution of metal-related quality and performance issues Arrange and lead technical meetings between CROWN and its suppliers Participate in supplier audits Travel requirements vary and may peak at 50% when trial activity is heavy

The ideal candidate would possess the following attributes:

BA/BS degree in engineering, materials science, metallurgy, or a related discipline 5-10 years in materials development and/or metal manufacturing, packaging manufacturing, or a similar industry Experience in aluminum, tinplate/steel and/or tooling materials and their bulk properties and surface properties is a clear advantage Experience managing projects to completion while interfacing with multiple departments Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with suppliers and employees at all levels of the organization Well organized and detail oriented with good time management skills Strong PC skills are a must Committed to on-going personal development and career growth Knowledge and/or certification in Six Sigma is a bonus

Physical Requirements

While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl The associate may lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus

Working Conditions

Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office. While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic. The associate may be exposed to a wide range of temperatures. The noise level is frequently loud.

Crown offers competitive pay, and comprehensive benefits including free company-paid health insurance for employees and company-matched 401(k).


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