Purpose of Job:
The primary purpose of this position is develop and execute elements of the Interstate Standard of Quality as assigned through engagement with various stakeholders including customer, suppliers, and internal departments.
Job Components:
Responsibilities related to Supplier Quality Management for Assigned Suppliers (65%):
- Foster strong relationships and knowledge sharing with Interstate Batteries supplier - partners
- Lead continuous improvement initiatives with suppliers to improve product quality and effectiveness of root cause corrective actions
- Develop and maintain a process to improve supplier performance year over year, including but not limited to, workshops, contract reviews, audits and other regular engagements to improve product quality
- Maintain regular Quality touch points with suppliers aimed to improve efficiency in problem solving as well as business relationships
- Drive resolution to quality problems using the Supplier Corrective Action Request (SCAR) processes
- Manage supplier changes using the Product and Process Change Request processes for assigned suppliers.
- Generate, monitor and communicate supplier performance metrics to internal stakeholders on a monthly basis
- Coordinate with internal stakeholders and cross functional teams for product development and/or improvements, to meet customer needs
- Manage PPAP requests and lead efforts to deliver appropriate documentation to meet customer needs
- Conduct supplier and product audits as required
Responsibilities related to Supplier Qualification (25%):
- Develop and maintain a standard for the Supplier Qualification Process
- Lead supplier Quality System (QS) audits to support evaluation, selection, approval, and monitoring of suppliers/manufacturing partners with a cross functional team
- Generate, publish, and communicate audit reports to internal stakeholders and suppliers
- Develop and maintain supplier audit schedules, contract language, workshops and other regular engagement to improve product quality
- Serve as subject matter expert for supplier qualification and surveillance, share expertise within the business
Responsibilities related to Supplier Quality Engineering/Technical Services (SQE/TS) Documentation and Document Control (10%):
- Identify processes and/or tasks that require documentation
- Provide mentoring and assist in writing documentation as required
- Support to maintain SQE/TS document control structure
- Write, review, approve, and assign document numbers to procedures/work instructions
- Lead annual document reviews
Qualifications:
- College degree in a technical field
- ASQ certification desired
- Prior manufacturing related Quality experience required
- Ability to prioritize competing requirements
- Must have excellent analytical skills
- Advanced Excel and Access skills preferred
- Must be able to work effectively in a team environment
Scope Data:
Interacts with various levels within SCM, Marketing, Operations, Suppliers, and Customers
Work Environment:
- Up to 25% domestic & international travel
- Operates a computer for data entry and information retrieval
- Frequently moves equipment and packages up to 50 lbs
- Able to remain in a stationary position more than 50% of the time
- Able to move or traverse in an office environment to access supplies and equipment
- Regular attendance is required
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sex, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Interstate Batteries' employees to perform their expected job duties is absolutely not tolerated.