Process Technology is a global leader designing and manufacturing cutting edge thermal and power conversion equipment that make tomorrow’s products possible. Our company is a global sales organization with facilities based in Mentor and Willoughby, Ohio as well as locations in Wisconsin, Mexico, and India. We are a tight-knit team that thrives on positive collaboration and open communication.
Reporting to the Accounts Receivable Supervisor, the Credit Analyst is responsible for the analyzing of credit risk, development and execution of policies and procedures for valuations of credit for third-party customers both domestic and international; Perform credit and collection activities and provide a high level of professionalism when working with our internal and external customers for Process Technology.
RESPONSIBILITIES:
- Complete customer payment application daily, reconcile payments discrepancies.
- Analyze customer payment trends and recommend to AR Supervisor adjustment of credit terms on customer accounts.
- Corresponds directly with customer, to investigate and collect delinquent accounts both domestic and international.
- Coordinates legal requirements with internal/external leadership team related to customer delinquencies and bankruptcies.
- Supports the AR Supervisor, ensuring accurate recording of cash receipts to individual customer accounts and reconciles customer accounts to general ledger.
- Process customer invoicing and statements, review Collections Solution for strategy improvements and accuracy.
- Ensures accuracy of the accounting distribution of all miscellaneous cash receipts and proper recordation in detail records
- Assist AR Supervisor with reviews, analysis and interpretation of third-party customer financial data and independent party credit reports to assess credit risk and establish initial credit line and payment terms for new credit requests.
- Adjust existing customer accounts credit line and payment terms by analyzing current trends in customer purchases, payment history, and financial risks.
- Communicates to marketing and sales personnel on actions taken and solicits their counsel and assistance where necessary.
- Assist AR Supervisor with override approval on open orders on credit hold and releases open orders for shipment. Makes order release decisions.
- Directs sales service department to issue debit and credit memos based on detail review and analysis of customer accounts when appropriate.
- Assist with recommendation of uncollectable amounts for write-off.
- Serve as back-up in performance of AR Supervisor responsibilities.
- Prepares and reviews monthly aging reports for both domestic and international customer accounts and other financial reports and summaries as assigned.
- Maintains customer credit files including financial statements and credit reports.
- Although not directly related to credit and collections, assist other finance department activities.
COMPETENCIES:
- Three to five years of related experience
- Ability to use a computer and applications such as Microsoft Word, Excel and Outlook.
- Must be a self-starter and able to work both independently and with the sales and marketing team to achieve companywide goals.
- Must have communication skills to interact effectively with customer procurement and financial management personnel to resolve discrepancy and payment issues.
- Must maintain independence and courage of conviction to protect company assets and practices for credit and collection.
- Must be able to effectively communicate and work with Company management.
- Must have and maintain the prerequisite computer skills necessary to successfully complete assigned responsibilities.