Senior Consultant – Dental Insurance
About the role
Are you a strong analyst that has deep domain expertise in Dental Insurance from working in this industry who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about innovative application development efforts working for a top tier IT consulting firm focused on creating a new all-digital offering for Dental insurance clients? Do you have experience in customer strategy, operational process improvements, and platform development? By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions within the Dental Insurance industry.
Responsibilities:
- and document current state processes, workflows, and pain points related to Dental insurance processes.
- business cases, requirements documents, and functional specifications for Dental platform implementations.
- user acceptance testing (UAT) and gather feedback from end-users to ensure alignment with business needs.
- with project managers, architects, and other team members to ensure successful delivery of Dental insurance platform projects on time and within budget.
- project tasks independently and may lead workstreams, directing the efforts of others.
- in and/or lead the development of deliverable content that meets the needs of the client and contract.
- deliverables for accuracy and quality.
- your prior experience to anticipate client needs and formulate solutions to client issues.
- to proposal development.
- with stakeholders to understand business objectives, processes, and requirements related to document management.
- knowledge of Claims Administration platforms.
About the team
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 56 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
Basic Qualifications
- 5+ years prior experience working for a Dental Insurance provider.
- domain knowledge in Dental insurance Operational processes including new quote through claim (RFP Generation, UW, Group Setup, Enrollment, Claims, User Portals and Maintenance/Amendments) platform that will be leveraged to support end to end capabilities for voluntary (Accident & Health, HI, CI) and non-voluntary (Dental, Disability, Life) group benefit products.
- 5+ years working as a Business Analyst in an Insurance/Dental consulting organization.
- of all lower-level claim position responsibilities.
- oral and written communication skills.
- to set and achieve performance goals.
- analytic and negotiation skills.
- to internal and external client needs.
- team player.
- to clearly communicate verbally and/or in writing both internally and externally.
- be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- to travel 40 - 50%, on average, based on client needs and requirements.
- with Microsoft Office programs.
Preferred Qualifications:
- to cope with job pressures in a constantly changing environment.
- be detail oriented and a self-starter with strong organizational abilities.
- to coordinate and prioritize required.
- accuracy, initiative, and the ability to work with minimum supervision.
- and confidentiality required.
- predictable attendance within client service hours for the performance of this position.
Certificates, Licenses, Registrations
- adjusters license required.
- CPCU, or ARM preferred.
- Product Owner/Product Manager certification
- Lean Portfolio Management certification
About Us:
Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Insurance
- Disability
- and Dependent Care Reimbursement Accounts
- (Accident, Critical Illness , Hospital Indemnity, Legal)
- plan and contributions dependent on salary level
- holidays plus Paid Time Off
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.