We are growing and adding a NEW position to the team!
We build businesses.
We help entrepreneurs do great things. What could be better? You’ll come to our company to build and grow, but a big part of why you’ll stay will be pride in making the world a better place. That’s why we need to add to our team. We need top talent to join us in helping our franchise owners reach their goals and do good in the world.
What We Offer:
- Medical, Dental, and Vision start the first day of the month following your date of hire
- 401 (k) match
- 15 days paid time off and paid holidays, including 2 floating holidays
- Career growth and advancement
Talent Acquisition Coordinator
This is a role on our Corporate Human Resources team! We are based in Atlanta, in the Sandy Springs area. The role is hybrid with 3-days in the office each week.
We are adding a Talent Acquisition Coordinator to our team to work closely with our Recruiters and hiring managers and provide a high-touch candidate experience. You will be engaged in interview scheduling, offer letter creation, onboarding tasks, and different activities that drive candidate attraction and engagement, all while focusing on accuracy and efficiency. This is a high-impact, high-potential role with incredible exposure to all team members.
In this role, you’ll have the opportunity to be an active participant in the recruiting and pre-hire portion of the employee lifecycle. In addition, you'll be positioned as the team's subject matter expert when it comes to our Applicant Tracking System (ATS). You'll have the opportunity to be front and center as we implement a new system. You'll be a part of the system design, and be our superuser with responsibility for troubleshooting and training.
What you'll do:
- Ensure a positive, seamless, end-to-end recruiting process for all internal partners, stakeholders, and candidates.
- Utilize available technology to manage logistics and scheduling for phone, video, and in-person interviews for all participants.
- Leverage experience with Applicant Tracking Systems (ATS) to support the Talent Acquisition team in the deployment and utilization of new tools and resources.
- Position self as an ATS Super User to gain efficiencies and compliance within the system, for the team.
- Track and monitor interview scheduling so all interviews go as planned.
- Greet, welcome, and tour candidates as they arrive to the Atlanta Support Center for interviews, making them feel comfortable and their time valued.
- Create and send offer letters and confirmation statements to new hires and internal employees.
- Through our vendor partner, complete Forms I-9 and E-Verify confirmation process, verifying I-9 documentation, maintaining I-9 files, and ensuring verification and renewal of employment eligibility status.
- Enter new hires into the HRIS system with accuracy and attention to detail.
- Update all talent acquisition processes and policy documentation as needed.
- Field and resolve questions and issues that arise from internal and external parties throughout the recruiting and interview process.
- Interface comfortably with all levels of the organization and candidates.
- Once the new hire’s pre-hire steps are complete, seamlessly hand off the new hire to the Onboarding & Employment Branding Specialist so there are no gaps in the process.
- Share the Front Desk and Office Management responsibilities, which includes but not limited to mail and package collection and distribution, office clean up, and the ordering, organizing, and stocking of breakroom and office supplies.
- Create badges for new employees and guests and maintain the guest badge process.
What you bring:
- Ability to effectively interface and use discretion across all levels of the organization
- Computer literate with experience using Microsoft Office Suite, including strong Microsoft Outlook experience
- Experience using Applicant Tracking Systems, such as Greenhouse, Jobvite, or iCIMS
- Outstanding communicator both verbally and written
- Requires a high school diploma and a minimum of 2 years Talent Acquisition Coordinator/Recruiting Coordinator experience; or any combination of education and experience, which would provide an equivalent background. BA/BS is strongly preferred.
- Requires some level of experience scheduling interviews, processing new hire forms, and/or creating offer letters.
- Experience with Applicant Tracking Systems (ATS) is strongly preferred.
Work Location:
This role is hybrid in nature and is based out of our Atlanta Support Center.
About ServiceMaster Brands
ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science.
While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.
Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.
ServiceMaster Brands is headquartered in Atlanta, Georgia.
Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.
It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.