Minimum Qualifications:
- Excellent domain knowledge of Android enterprise, bulk enrollment tools like Google Zero touch and/or Samsung Knox Mobile Enrollment, EMM/MDM
solutions & a basic understanding of Android OS
- Experience with enrolling and managing Android devices with at least 1 EMM solution like VMware workspace One/Intune/Ivanti/SOTI etc
- Candidates should be able to apply broad technical knowledge of Pixel device and is conversant with functionalities, features & capabilities including Pixel’s
core hardware components such as custom chipset
- Experienced in dealing with large customers with a technical ability to persuasively answer queries and articulate Pixel and Android Enterprise
capabilities
- Ability to do initial triage and understand the customer Pixel/Android enterprise related tech queries and work within Google for a quick resolution.
- Understanding of Android platform Architecture (e.g. Android OS, dev tool - ADB, Android Enterprise functionalities and APIs)
- Strong interpersonal and collaboration skills to effectively understand and respond to customer technical requirements
Preferred qualifications:
- Certification of Android Enterprise certified Associate or Higher
- Retail, government and finance domain knowledge and experience