Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.
Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.
Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.
If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!
Provide care management services to consumers with severe and persistent mental illness who have reoccurring contact with the criminal justice system.
Position Responsibilities
- Continual assessment of consumers' needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
- Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
- Ensure consumers are seen upon discharge from the hospital and Diversion services within Agency standards.
- Ensure consumers are seen upon arrest and release from incarceration.
- Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
- Ensure efficient transition of consumers when needed within the Agency and the community.
- Attend specialty courts on a regular basis and assist consumers with legal obligations by providing support and guidance in completing requirements.
- Respond in timely and professional manner to referrals and inquiries from Court system and probation.
- Meet productivity standards as indicated in the Policies and Procedures.
- Meet regularly with Care Management Supervisor (individual and group).
- Attend morning and weekly team meetings as scheduled. Follow-up with the plan(s) developed in each meeting. Attend quarterly All Care Management meetings/trainings.
- Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
- Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions.
- Develop and maintain relationships within family unit and friends.
- Consistently treat consumers and co-workers with respect.
- Ensure timely and appropriate documentation as required by the Agency.
- Responsible for attending all mandatory in-services, continuing education and annual health requirements
- Comply with all Corporate Compliance policies, practices and procedures
- Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator
- Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
- Participate in proactive team efforts to achieve departmental and company goals
- Perform other duties as assigned
- Provide leadership to others through example and sharing of knowledge/skill
- Follow all policies and procedures set by the Agency